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Participant
May 3, 2025

After efects craching during work

  • May 3, 2025
  • 1 reply
  • 198 views

After efects craching during work

 how can i solve that issue

 

1 reply

Sébastien Périer17107209
Community Manager
After Effects Sr. Quality Engineer
May 5, 2025

Hi @moo_5317 ,

 

I'm sorry you are experiencing crashes with After Effects. In order for us to better understand your issue, we need to know more about your current configuration:

- What version of After Effects do you use?
- What operating system and what version?
- What is your hardware, RAM, CPU, GPU?
- When does AE crashes? Is it crashing when you do a specific task in AE? When AE crashes, do you get the crash reporter dialog, and do you fill it?

moo_5317Author
Participant
May 5, 2025
after effects version 2025
Operating system is windows11
My laptop is Acer helios predator 16 neo
i9
Nividia RTX 4070
After effects stopped suddenly during normal projects