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Participant
March 20, 2025

After Effects 2025 Stuck on Launch Screen ...AGAIN!!

  • March 20, 2025
  • 2 replies
  • 362 views

Hello Community, 
After Effects is yet again getting stuck on the Launch/Splash Screen after ''Initializing MediaCore".

I'm running AE 2025, but this exact bug has happened with previous versions. 

  • I have uninstalled and reinstalled AE
  • I have reset prefs
  • started in safe mode
  • disabled plugins
  • I do NOT have norton or any other antivirus installed.
  • It is not a firewall issue.
  • It is not a connection issue. I have gig speed internet 
  • I have updated nvidia drivers and I have also tried rolling back nvidia drivers
  • I have rolled back to a different version of AE. Nothing works!!! There is no crash log because i have to force quit the app. 


The only thing that does work is to reformat the machine but that is not a viable option and i am not doing that again.  

@Adobe we pay too much money for a creative cloud licesnse for this to keep happening, this is unacceptable! We need a definitive solution for this issue. I see this same issue throughout the community with no clear and concise solution. What is going on? 

I and the community have encountered this bug multiple times without any clear way to solve it. 

Please, please, help! 

-----
System Specs
Windows 11 Pro
AMD Ryzen Threadripper PRO 5975WX 32-Cores 3.60 GHz

256 GB
2x Nvidia 3090 ti 

2 replies

Participant
March 28, 2025

any advice on this issue would be greatly appreciated

Kevin J. Monahan Jr.
Legend
March 20, 2025

Moved to the Bugs forum.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio