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June 5, 2026

After Effects 2026 26.2.1 crashes on startup in microsoft.ai.machinelearning.dl

  • June 5, 2026
  • 1 reply
  • 8 views

After Effects 2026 crashes during startup while scanning/loading common Adobe plug-ins.

Steps to reproduce:
1. Launch Adobe After Effects 2026.
2. Wait for the startup/splash screen plug-in scan.
3. After Effects closes/crashes before reaching the main UI.

Observed result:
After Effects crashes on startup.

Expected result:
After Effects should finish launching normally.

Windows Event Viewer crash details:
Faulting application name: AfterFX.exe
Faulting application version: 26.2.1.2
Faulting application path:
C:\Program Files\Adobe\Adobe After Effects 2026\Support Files\AfterFX.exe

Faulting module name:
microsoft.ai.machinelearning.dll

Faulting module version:
1.23.0.0

Faulting module path:
C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats\microsoft.ai.machinelearning.dll

Exception code:
0xc0000409

Fault offset:
0x00000000000e0827

Additional notes:
The file exists in the shared Adobe File Formats plug-in folder alongside Camera Raw and ONNX/ML runtime files.

Local versions checked:
Camera Raw.8bi: 18.3.2
Microsoft.AI.MachineLearning.dll: 1.23.0
onnxruntime.dll: 1.23.0
DirectML.dll: 1.15.4

I also checked the Windows registry value:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DevOverrideEnable

It is set to 0, so this does not appear to be caused by DevOverrideEnable being enabled.

Temporary workaround:
I renamed `microsoft.ai.machinelearning.dll` to `microsoft.ai.machinelearning.bak`. After doing this, After Effects launches successfully and I can continue working, but any functionality depending on this AI/ML component may be unavailable.
 

Environment notes:
This is a brand new Windows installation. Windows is fully updated as of 05 June 2026, with all available Windows Updates applied.

All required/still-supported .NET runtime environments and frameworks are installed through the relevant SDKs. Visual C++ redistributable prerequisites are also installed.

All hardware drivers are installed, up to date, and stable. The issue occurs on this clean, fully updated environment and appears isolated to After Effects loading `microsoft.ai.machinelearning.dll` from the shared Adobe File Formats plug-in folder.

 

Workstation Details:
Machine: AUX-DESIGN
Operating system: Microsoft Windows 10 Pro for Workstations, 64-bit
Windows version/build: 10.0.19045 / Build 19045
Windows install date: 03 June 2026
CPU: Intel Core i9-7900X @ 3.30 GHz
CPU cores/threads: 10 cores / 20 logical processors
RAM: 80 GB installed
GPU: NVIDIA GeForce RTX 3090
GPU VRAM: 24 GB
GPU driver: NVIDIA 610.47 / Windows driver version 32.0.16.1047
GPU driver date: 19 May 2026
Primary system drive: Acer SSD FA100 2TB
Primary drive type: NVMe SSD
Primary drive filesystem: NTFS
Primary drive capacity/free space: 2.0 TB total / 1.42 TB free
Additional NVMe SSD: Vi3000 Internal PCIe NVMe M.2 SSD 2TB
Drive health reported by Windows: Healthy
After Effects version affected: After Effects 2026, AfterFX.exe 26.2.1.2

    1 reply

    Nishu Kushwaha
    Community Manager
    Community Manager
    June 5, 2026

    Hi jayborland, thanks for an extremely thorough report. When After Effects crashes, are there any crash reports or error messages? If you see a crash report, inserts your email id and submit. We'll be able to find the crash report on our end. If there's no crash report, can you generate the crash logs and share? Here's how:

    1. Have them go to C:\Users\USERNAME\AppData\Roaming\Adobe\After Effects\26.2\logs

    2. Create a text file in that folder called "After Effects Log.txt"

    3. Start up AE

    4. Once it crashes, it should populate the file you create

    5. Grab that log file and send it over

    Also, I am not sure what renaming https://adobe.ly/4e6Sgr0.machinelearning.dll will do. So, I'd recommend changing it back if you see any unexpected behavior.

    Looking forward to your response.


    Thanks,

    Nishu