Participant

After Effects 23.6 crashes while opening. Error (0 :: 42)

Forum|Forum|3 years ago
January 28, 2023
10 replies
9420 views

My After Effects 2023 crashes while opening.
I am attaching the screenshots.
Please help.

Thanks in advance.

Title edited by Mod.

Crash

nishu_kush

Community Manager

This issue has been fixed. Please update your After Effects if you are still experiencing this.

Best,

Nishu

J

jenkmeister17177426

Jenkmeister

@Northon Souza It means that your CPU doesn't meet the requirements for the version of AE you are attempting to run. AVX is a hardware feature of CPUs and is required for AE. Starting in AE 24.0, you will need a CPU with support for AVX2.

R

roy324981115zvo

Participant

Bro!! you are the best!!!! thanks!!!

N

Nicolas32518944mrs6

Participant

SOLUCIONADO ELIMINANDO PANTALLA DE INICIO

J

jenkmeister17177426

Jenkmeister

The issue is caused by an update to the Home Screen feature in AE. There is a fix rolling out. In the mean time, if you can open a project by double clicking the aep file to start AE, that will avoid the crash. Once into AE, if you go to Preferences -> Startup and Repair, and uncheck the Show Homescreen option, that should avoid the problem as well.

O

Olex32554478r4ot

Participant

Hi,

I have just subscribed to Adobe and installed Creative Cloud. All the apps installed are fresh and up to date. After installation of After Effects, I run into a problem as the application crashes immediately after launch. After checking some recommended solutions advised in this community, I tried to press CRTL+ALT+SHIFT (I use Windows system) are reset preferences. This did not help.

Please advise what is wrong and how can I resolve the issue. Thanks in advance.

Olex

A

Anonymous

Estou com esse mesmo problema e não consigo resolver ele

Bruno Holzmann

Participant

Meu after effects está dando esse erro ao abrir, ele aparece essa mensagem e depois fecha.

Alguem sabe como resolver?

J

jenkmeister17177426

Jenkmeister

We believe this may be being caused by a recent update to the Home Screen in AE. You can test this theory by directly opening an .aep project file (double click on it) and see if that allows AE to open. If that's the case, we are working to get a fixed Home Screen out today that will be updated automatically.

nishu_kush

Community Manager

Hi Nikuj,

Sorry to hear about the crash.

Do you have a language pack installed on your system? If so, which language is it? Please try the following workaround:

Open After Effects by double-clicking an After Effects project file.
Go to Edit > Preferences > Startup & Repair.
Uncheck Enable Home Screen.
Restart After Effects.

Let us know if it helps.

Thanks,

Nishu

A

AlanGomezT

Participant

AFTER AFFECTS BLOQUEADO!

Estoy intentando instalar en mi PC la versión de After Effects 2022.2.1 // 22.3 - 22.4 y al momneto que abro el programa me sale esta anuncio:

"Error de After Effects: Error en curso. El último mensaje registrado ya sido: <14768> <APIP> <5> 73a0af19-4b16-baf7-c0a24f81b1b4"

le doy en aceptar y me sale este otro anuncio:

"no se puede continuar After Effects: Lo sentimos, After Effects se ha bloqueado"
(0::42)

Y al darle aceptar, se cierra inmediatamente el porgrama. ¿Que puede ser?
En cambio si instalo a la versión 2022.5 o 2022.6 me abre perfectamente. Pero demoran demasiado en exportar. Cambio las otras versiones que no me deja instalar, si me exportan bien y con fluidez.