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torgeirholm
Known Participant
Oct 14, 2024 9:42 AM UTC
Released

After Effects 25.0.0 (Build 53). Render does NOT work with UNC paths.

When attempting to render to a UNC path the Render Queue removes the first \ (backslash) of the path, resulting in an error message.

 

We mainly work on server that we access using UNC paths. Opening and working with the project works fine. Saving works fine. But when attempting to render we run into problems. We can navigate to the correct folder, and set a file name. But when pressing render we get the attached error message. 

 

Opening the output module reveals that the path now lacks the first \ (backslash) in the \\ UNC path. 

See screenshot.

 

After Effects 25.0.0 (Build 53)

Windows 11

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    19 replies

    torgeirholmAuthor
    Known Participant
    Oct 24, 2024 11:26 AM UTC

    Thanks! 

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    Community Manager
    jenkmeister17177426Community Manager
    Oct 23, 2024 7:34 PM UTC

    The fix for this issue is now available in 25.0.1 which you can install/upgrade in Creative Cloud Desktop. Again, apologies for the issue. 

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      Enzo23420547qoai
      Participant
      Oct 17, 2024 12:18 PM UTC

      It says a lot on the testing methods. Means that only people working locally are testing the app. So ... no professional working with teams etc ... that kind of issue should be released. and why should I use a BETA version to resolve this issue ... ? Why was it working before, and not anymore?

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      V-Edit
      Known Participant
      Oct 17, 2024 12:10 PM UTC

      While changing the interface colors for the new release, to make it look kinda new, Adobe dev team now finds ways to break the core functionality!

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        V-Edit
        Known Participant
        Oct 17, 2024 12:06 PM UTC

        Same problem here!

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        Aman299108307puh
        Participant
        Oct 17, 2024 11:23 AM UTC

        same issue, they always find ways to destroy whatever is working fine

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          torgeirholmAuthor
          Known Participant
          Oct 17, 2024 6:39 AM UTC

          I downloaded the build 43 beta and tested. Can confirm that it now works fine. Thanks!

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          BC_KPRC
          Participant
          Oct 16, 2024 5:01 PM UTC

          Thank you @CAST Main Account  Media Encoder is working 

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          Community Manager
          jenkmeister17177426Community Manager
          Oct 16, 2024 4:37 PM UTC

          I am extremely sorry this has impacted all of you. If you need a fix today, the AE Beta 25.1x43 is currently rolling out and will be available in the next couple of hours. That has the fix in it. 

           

          We are also working on a 25.0.1 update that will contain the fix. 

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            CAST Main Account
            Participant
            Oct 16, 2024 11:28 AM UTC

            We are experiencing the same problem when rendering to the network.
            Workaround: Rendering the composition via Media Encoder and changing the path there seems to be working. 

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