After Effects 25.1 crashes on startup in microsoft.ai.machinelearning.dll (1.24.4) – temporarily fixed by reverting to 1.17
Hello Adobe team,
I am experiencing a startup crash with Adobe After Effects 2025 version 25.1.0.68 on Windows.
After Effects crashes during startup, and Windows Event Viewer reports that the faulting module is:
Faulting application name: AfterFX.exe
Faulting application version: 25.1.0.68
Faulting module name: microsoft.ai.machinelearning.dll
Faulting module version: 1.24.4.0
Exception code: 0xc0000409
Faulting module path:
C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats\microsoft.ai.machinelearning.dll
The corresponding onnxruntime.dll in the same Adobe folder is also version 1.24.4.
What I found
I confirmed that the problem appears to be related to the 1.24.4 AI/ML runtime.
With the original files:
microsoft.ai.machinelearning.dll 1.24.4.0
onnxruntime.dll 1.24.4
After Effects 25.1 crashes on startup.
However, I backed up the original 1.24.4 files and replaced both DLLs with the following matching 1.17 build:
microsoft.ai.machinelearning.dll
Version: 1.17.20240223.4.8f5c79c
onnxruntime.dll
Version: 1.17.20240223.4.8f5c79c
After replacing both DLLs, After Effects 25.1 launches normally.
I have also verified that the 1.17 DLLs are digitally signed by Adobe.
Current workaround
My current folder looks like this:
C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats\
with:
microsoft.ai.machinelearning.dll → 1.17.20240223.4.8f5c79c
onnxruntime.dll → 1.17.20240223.4.8f5c79c
microsoft.ai.machinelearning.dll.bak → 1.24.4.0
onnxruntime.dll.bak → 1.24.4
With the 1.17 pair installed, After Effects starts normally.
My questions
- Is it safe to continue using After Effects 25.1 with the 1.17 versions of these two DLLs?
- Could using the older
Microsoft.AI.MachineLearning.dllandonnxruntime.dllcause problems with After Effects, Adobe Media Encoder, rendering, or any AI/ML-related features? - What version of
Microsoft.AI.MachineLearning.dllandonnxruntime.dllis officially compatible with After Effects 25.1.0.68? - Was After Effects 25.1 originally released with the 1.17.20240223.4.8f5c79c versions of these DLLs, and were they later updated through a Creative Cloud/shared Adobe component?
- If version 1.24.4 is the intended/current version, is Adobe planning to release a fixed version that works correctly with After Effects 25.1?
I would prefer not to keep manually replacing Adobe DLLs, so I would like to know whether I should keep the 1.17 workaround or wait for an official fix/update.
Thank you.
