After Effects 25.2 Crashing on Open

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Auto updated to the newest 25.2 upgrade on After Effects and it crashes on every open. have installened new system software and redownloaded it a few times. same result.

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ColbyFulton

Known Participant

Same problem.

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S

Sevrin333235424bdxAuthor

Participant

yep, submitted report and reverted back to 25.1 and ran perfectly. must be an issue with the new update

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JohnColombo17100380

Community Manager

Hi @Sevrin333235424bdx,

Thank you for reporting this issue and sorry to hear that the 25.2 version is crashing on your system.

When the crash occurs, are you prompted to submit a crash report? If so, please make sure you submit the report with the email used for your CC account, as it is enormously helpful for our investigation in the cause of the crash.

Thanks again for the reporting this issue,

- John, After Effects Engineering Team

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