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xjuanfx
Inspiring
August 17, 2025

After Effects 25.4 won't start, it crashes on the splash screen, but there is a solution.

  • August 17, 2025
  • 4 replies
  • 1389 views

After Effects 25.4 does not start, it crashes on the splash screen, but deleting the microsoft.ai.machinelearning.dll file located in: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats, fixes the problem.

I am not sure if that same file is present in version 25.3.

PC SPECS:
- Ryzen 7 2700X
- RX 6500XT
- 16GB of RAM
- Windows 11 Pro 24H2 (26100.4946)

    4 replies

    S
    something_6935
    Participant
    August 22, 2025

    You can view this yourself on Monkrus app comments section for this from the start of August:
    https://ibb.co/zh408WDJ

    S
    something_6935
    Participant
    August 22, 2025

    This isn't your own fix, you are taking credit for something that has been posted already on non-genuiune Adobe sites.

     

    This is posetd on Monkrus Premiere Pro app comments sesction for Adobe After Effects 2025 (v25.4) Multilingual

     

    You have just posted this on various forums trying to get credit for the fix.

     

    Comment section showing solution from start of August

    E
    erfan_1868
    Participant
    August 21, 2025

    Have the same problem, and it helps. Thank you so much. But, how can we fix this problem without deleting this file. This file will be need it for ai

    M
    Mike_Red
    Inspiring
    August 19, 2025

    Whoah!! Thank you so much for this. Your trick did wonders! I deleted this file and AE can finally launch. I wonder how this basic bug went unnoticed at Adobe's end. 

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