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Participant
October 2, 2024

after effects closes suddenly without warning or anything

  • October 2, 2024
  • 1 reply
  • 135 views

my PC: 

Hi, I've installed After Effects versions 24.1.1 and 24.6.1, but sometimes when I preview the project, hit play, or just work in the program, it closes with no reason. At first, I thought maybe I'm importing a heavy file like 4k and 8k, but it's not the case. Sometimes the program closes even when I'm just previewing a simple 1080p file with no other effects added.

i also changes my cashes to a different SSD and cleared the cash every 1 hour. butstill have the same issue.

 

 

 

My PC: intel core i 9 14900k

GPU:  Nvidia Geforce rtx 3080ti

Ram: crosaire DDR5 64Gb 6000

SSd: Samsung  SSD 990 pro 1Tb

 

Please help, I have several projects that need to be completed within a few days, and I'm struggling with searching on Google.

1 reply

nishu_kush
Legend
October 2, 2024

Sorry to hear about the crash.

Are there any error messages or crash reports? Any third-party plug-ins? Try running After Effects in Safe Mode with third-party plug-ins disabled. If that doesn't bring any change, try updating your Nvidia GPU driver.

Let us know how it goes.


Thanks,
Nishu