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E
evaJnJ
Participant
May 13, 2025

After Effects crashes on launch

  • May 13, 2025
  • 4 replies
  • 244 views

Hi, please help!

After Effects crashes on launch. Happens both on my mac studio, and on my macbook pro.
See attached screenshot for error. Anyone experience anything similar or has any idea how to fix it? Have uninstalled the program, but still happens when I've reinstalled it. 

Apple M2 Max
MacOS 15.4.1 (24E263)

 

4 replies

E
evaJnJAuthor
Participant
May 14, 2025

Have tried the steps / safe mode, but the crash still happens. 
Email ID: eva@krible.no

E
evaJnJAuthor
Participant
May 14, 2025

Have tried the steps / safe mode, but the crash still happens. 
Email ID: eva@krible.no

nishu_kush
nishu_kush
Legend
May 13, 2025

Changing status to Needs More Info.

 

Thanks,

Nishu

nishu_kush
nishu_kush
Legend
May 13, 2025

Sorry to hear about the crash.

Can you try the steps in the following article: https://adobe.ly/4mjMO7C

If that doesn't help, please provide your email id to the crash reporter and submit so that we can find the crash report from your machine and try to find the root cause.

Looking forward to your response.


Thanks,
Nishu

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