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bailey_6691
bailey_6691
Participant
February 12, 2026

After effects crashes on splash screen

  • February 12, 2026
  • 1 reply
  • 2 views

When opening after effects, it will get to the splash screen scanning fonts and then crash. It crashes on a different font every time. I am working on a mac studio - M2 Max, 32GB.

splash screen before crashing
crash notice

 

    1 reply

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    February 13, 2026

    Sorry to hear about the crash. Can you try the steps suggested in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

    Let me know how it goes.

     

    Thanks,

    Nishu

    bailey_6691
    bailey_6691Author
    Participant
    February 15, 2026

    Hi Nishu,

    I have tried this and still the same issue. It seems to always crash when it says scanning for a font on the splash screen.

     

    Cheers,

    Bailey

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    February 16, 2026

    Thanks for giving it a try. Have you installed any new fonts recently? If yes, can you try removing them? Also, in the Font Book, validate and remove the faulty and duplicate fonts.

    Let me know the outcome.

     

    Thanks,

    Nishu

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