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May 30, 2025

After Effects crashes repeatedly after opening any project

  • May 30, 2025
  • 11 replies
  • 1864 views

I’m experiencing a recurring crash issue in After Effects that I have not been able to resolve, despite trying a wide range of solutions.

After I open a project, After Effects crashes consistently within 5–7 minutes, or sometimes immediately upon launching the project, sometimes when I tried to render. The crash messages vary with each occurrence, and I have attached screenshots of the errors for your reference.

This issue happens not only with an existing file, but also with completely new projects — After Effects crashes even when starting from scratch, showing different error messages each time.

It also affects multiple projects, regardless of their complexity.

  • Updated After Effects to the latest version via Creative Cloud.

  • Uninstalled and reinstalled both Creative Cloud and After Effects.

  • Attempted to open and run the project in an older version from 2024 — issue still occurs.

  • Simplified the main project by pre-rendering individual layers.

  • Disabled all third-party plugins.

  • Created a new project and imported the old one — crashes continued.

  • The simplified version of the project with only pre-renders and no plugins still causes After Effects to crash.

  • Cleared cache, reset preferences, and tried using different preview/rendering settings.
  • Checked and updated GPU/CPU and etc drivers.
  • These crashes occur even in a new projects with no third-party elements.

System:

  • CPU: Intel Core i9-14900K

  • RAM: 64 GB DDR5 6600 MHz

  • GPU: NVIDIA GeForce RTX 4080 SUPER

  • OS: Windows 11 (fully updated)

  • After Effects version: Latest (via Creative Cloud)

  • Creative Cloud: Licensed

Please let me know what else I can do to resolve this issue! 

Screenshots of crash messages

 

11 replies

Kevin-Monahan
Community Manager
Community Manager
May 30, 2025

Hello @Ardak29179041fb3x,

I appreciate the post. Welcome to the forum. I'm Kevin from Adobe Support, a moderator here. Thanks for the crash information and also about your system. Since you have a bug filed here, the team should be with you shortly to address this problem. Indeed, it seems unusual. I apologize for not having a quick answer to your problem. The team will need to investigate and will likely ask you for more information and a project file. If you could upload a sample project where the issue exists, that might be helpful. PM me the link and I will forward it to the team, if you don't mind. I hope the advice helps get your issue solved more quickly. Sorry for the hassle.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio