Participant

After Effects crashes with Dropbox

Forum|Forum|1 year ago
March 25, 2025
5 replies
227 views

After effects crashes when it does not find a dropbox file, maybe beacuse it has not been made available offline. 2 weeks ago After effects woul let me know that there was missing footage, now it directly crashes and I have to force quitting the app.

I have tried everything: reset default setting, cleaning cache, duplicating the files, and the problem continues. No information anywhere and it seem to be an after effects problem.

Anyone there to help?

juliosalvadorAuthor

Participant

juliosalvadorAuthor

Participant

When you work with teams around the world, there is no other option. This is the future and the present of creative teams.

thepixelsmith

Community Expert

I beleive issues with Dropboax and Google Drive have come up before.
If I remember correctly the recommendation has always been to not store your media and project files in file sharing folders like DropBox or Google drive and only use those systems for backup and storage.

But I admit I may be misremembering this.

juliosalvadorAuthor

Participant

No, it crashes even with the files available offline. It generates a crash report every time I open the project. After a few seconds everything starts to crash... I have had to create a new project and import everything from zero.

nishu_kush

Legend

That's not ideal. Sorry to hear about the crash. Are there any crash reports? Does making the files available offline work?

Let us know. We're here to help.

Thanks,
Nishu

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