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plpt
Participant
December 18, 2024

After Effects Crashing During Boot on Virtual Machine

  • December 18, 2024
  • 7 replies
  • 487 views

I'm attempting to run After Effects 25.1 on a Windows 10 virtual machine that I use Remote Desktop to connect to. Whenever I try to open After Effects I get the following errors:

This topic has been closed for replies.

7 replies

J
Community Manager
jenkmeister17177426Community Manager
December 18, 2024

I don't know enough about VM Ware or the VM Tools, that was just what I was seeing in the other posts I searched. Either way, the errors in the log file indicate an issue with the GPU Driver being used by the VM. It is not compatible with AE it seems. 

P
plptAuthor
Participant
December 18, 2024

Are you referring to VM version or to VM Tools? Because our VM Version is 13 on the machine, while the tools itself is on 12.5, but even when I manually disabled tools (We didn't have a rollback availbale on the tools version) After Effects still crashed at the same point

J
Community Manager
jenkmeister17177426Community Manager
December 18, 2024

Thanks - that log seems to indicate there is something not right about the VM's GPU driver and AE. Searching for vm3dgl64.dll leads to a few topics where other apps (3D ones from Autodesk) are also having issues with this driver (e.g. https://community.safe.com/authoring-6/fme-workbench-and-other-fme-form-software-broken-by-vmware-tools-35041) - rolling back to VMWare 12.4 is one suggestion as 12.5 seems to be the causing issue. 

P
plptAuthor
Participant
December 18, 2024
Log file created: 12/18/24 22:28:43
-------------------------------------
Ticks = 0      <28212> <AppVers> <5> App Version = 25.1x68 release
Ticks = 0      <28212> <AppDirs> <5> App Dir = C:\Program Files\Adobe\Adobe After Effects 2025\Support Files
Ticks = 0      <28212> <AppDirs> <5> Executable Dir = C:\Program Files\Adobe\Adobe After Effects 2025\Support Files
Ticks = 0      <28212> <AppDirs> <5> Resources Dir = C:\Program Files\Adobe\Adobe After Effects 2025\Support Files
Ticks = 0      <28212> <AppDirs> <5> Package Dir = C:\Program Files\Adobe\Adobe After Effects 2025\Support Files
Ticks = 0      <28212> <AppDirs> <5> Plugin Dir = C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\Plug-ins
Ticks = 0      <28212> <AppDirs> <5> Required Dir = C:\Program Files\Adobe\Adobe After Effects 2025\Support Files\Required
Ticks = 0      <28212> <ALOG> <5> EGG STARTUP 
Ticks = 391      <28212> <ALOG> <5> U Birth U Birth
Ticks = 391      <28212> <ALOG> <5> U CPU Data LogicalCores:2, PhysicalCores:2, MMX:1, SSE:1 SSE2:1, SSE3:1, SSSE(MNI):1, SSE4_1:0, SSE4_2:1
Ticks = 391      <28212> <ALOG> <5> U Birth U Hog Birth
Ticks = 1485      <28212> <ALOG> <5> FILE Birth FILE Birth
Ticks = 1485      <28212> <ALOG> <5> M Birth M Birth
Ticks = 1485      <28212> <ALOG> <5> RND Birth RND Birth
Ticks = 6438      <28212> <ALOG> <5> PREF Birth PREF Birth
Ticks = 6516      <28212> <ALOG> <5> VAL Birth VAL Birth
Ticks = 6516      <28212> <ALOG> <5> MC Birth MC Birth
Ticks = 6641      <28212> <ALOG> <5> EGG IEggApp Splash screen shown
Ticks = 6688      <28212> <ALOG> <5> EGG BIRTH Beginning Verify Environment
Ticks = 6688      <28212> <ALOG> <5> COR Birth COR Birth
Ticks = 6953      <28212> <ALOG> <5> COR Birth COR Birth Complete
Ticks = 6969      <28212> <ALOG> <5> PLUG Birth PLUG Birth
Ticks = 6969      <28212> <ALOG> <5> TDB Birth TDB Birth
Ticks = 6969      <28212> <ALOG> <5> TDB Birth TDB StreamBase Birth
Ticks = 6985      <28212> <ALOG> <5> PF Birth PF Birth
Ticks = 6985      <28212> <ALOG> <5> P Birth P Birth
Ticks = 6985      <28212> <ALOG> <5> TXT Birth TXT Birth
Ticks = 7032      <28212> <ALOG> <5> EGG IEggApp About to Init Media Core
Ticks = 7110      <28212> <ALOG> <5> PREM MediaCoreData About to Init PRM
Ticks = 7110      <28212> <ALOG> <5> PREM MediaCoreData About to Init BE
Ticks = 7203      <28212> <ALOG> <5> PREM MediaCoreData About to Init ImporterHost
Ticks = 7313      <28212> <ALOG> <5> PREM MediaCoreData About to Init ExporterHost
Ticks = 7360      <28212> <ALOG> <5> PREM MediaCoreData About to Init VideoRenderer
Ticks = 7360      <28212> <ALOG> <5> PREM MediaCoreData About to Init AudioFilterHost
Ticks = 7360      <28212> <ALOG> <5> PREM MediaCoreData About to Init AudioSupport
Ticks = 7360      <28212> <ALOG> <5> PREM MediaCoreData About to Init ProjectConverterHost
Ticks = 7360      <28212> <ALOG> <5> PREM MediaCoreData About to Init VideoFilterHost
Ticks = 7360      <28212> <ALOG> <5> PREM MediaCoreData About to Init Player Host
Ticks = 7375      <28212> <ALOG> <5> PREM MediaCoreData About to Init AccleratedRendering
Ticks = 7375      <28212> <ALOG> <5> PREM MediaCoreData About to Init DynamicLinkMedia
Ticks = 7407      <28212> <ALOG> <5> PREM MediaCoreData About to Init TransmitHost
Ticks = 7407      <28212> <ALOG> <5> PREM MediaCoreData About to Init DisplaySurface
Ticks = 14750      <28212> <DS> <0> GPUSniffer() encountered total GPU Failure.
Ticks = 14766      <28212> <GF.CUDAError> <3> CUDA Error, result: "CUDA_ERROR_UNKNOWN", detail: "{\"first\": false, \"error\": \"CUDA_ERROR_UNKNOWN\", \"detail\" : \"cuInit\", , \"ContextGFDevice\": false}"
Ticks = 15032      <28212> <GPUFoundation> <0> Error initializing RED SDK (options: 3): 4
Ticks = 15219      <28212> <ImporterRED> <5> Error initializing RED SDK with the following options: 3trying with: 0
Ticks = 15516      <30260> <WindowUtils> <5> MonitorCount queried before InitializeWindowUtils called
Ticks = 15516      <28212> <ALOG> <5> PREM MediaCoreData About to Init DVAMediaBrowser
Ticks = 15547      <28212> <ALOG> <5> EGG IEggApp Finished Initing Media Core
Ticks = 15547      <28212> <ALOG> <5> EGG IEggApp Media Core initialized successfully
Ticks = 16750      <29584> <AnywhereLocalClient> <5> Local Hub HTTP port retrieved, port: 51966
Ticks = 16813      <28212> <ALOG> <5> PIN Birth PIN Birth
Ticks = 16813      <28212> <ALOG> <5> PIN Birth PIN PS3 Birth
Ticks = 16813      <28212> <ALOG> <5> PIN Birth PIN TIFF Birth
Ticks = 16813      <28212> <ALOG> <5> PIN Birth PIN RLA Birth
Ticks = 16813      <28212> <ALOG> <5> PIN Birth PIN CIN Birth
Ticks = 16813      <28212> <ALOG> <5> PIN Birth PIN EI Birth
Ticks = 16813      <28212> <ALOG> <5> PIN Birth PIN ZPIC Birth
Ticks = 16813      <28212> <ALOG> <5> PIN Birth PIN JSX Birth
Ticks = 16828      <28212> <ALOG> <5> PIN Birth PIN YM Birth
Ticks = 16828      <28212> <ALOG> <5> PIN Birth PIN PS Birth
Ticks = 16828      <28212> <ALOG> <5> PIN Birth PIN D_MC Birth
Ticks = 16985      <28212> <ALOG> <5> SND Birth SND Birth
Ticks = 16985      <28212> <ALOG> <5> OM Birth OM Birth
Ticks = 17000      <28212> <ALOG> <5> FLT Birth ALOG Birth
Ticks = 17016      <28212> <ALOG> <5> PR Birth PR Birth
Ticks = 17438      <28212> <FontServer> <5> 2 ctSync_msec:0 ctSeed:0 dicts:193 total_msec:410
Ticks = 17516      <28212> <ALOG> <5> BEE Birth BEE Birth
Ticks = 17516      <28212> <BEE_WorkQueue> <5> thread main stack size: 8388608
Ticks = 17532      <31280> <BEE_WorkQueue> <5> thread render stack size: 8388608
Ticks = 17532      <9992> <BEE_WorkQueue> <5> thread render stack size: 8388608
Ticks = 17532      <31256> <BEE_WorkQueue> <5> thread render stack size: 8388608
Ticks = 17547      <28212> <ALOG> <5> BEE Birth BEE Eval Birth
Ticks = 17563      <28212> <ALOG> <5> BEE Birth BEE Stream Birth
Ticks = 17672      <28212> <FontServer> <5> - SetDefaultByScript:kCTRomanScript=>147:TimesNewRomanPSMT/TrueTypeFont
Ticks = 17797      <28212> <ALOG> <5> BEE Birth BEE TextAnimatorDispatch Birth
Ticks = 17813      <28212> <ALOG> <5> BEE Birth BEE TextListener Birth
Ticks = 17813      <28212> <ALOG> <5> BEE Birth BEE StyleListener Birth
Ticks = 17813      <28212> <ALOG> <5> FRP Birth FRP PinListener Birth
Ticks = 17891      <28212> <MEE_Plugins> <5> C:\Program Files\Adobe\Adobe After Effects 2025\Support Files
Ticks = 17891      <28212> <MEE_Plugins> <5> C:\Program Files\Common Files\Adobe\Plug-Ins\CC
Ticks = 17891      <28212> <MEE_Plugins> <5> C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
Ticks = 20235      <28212> <ALOG> <5> AEGPDriver Birth AEGPDriver Birth
Ticks = 20282      <28212> <Plug_Scan> <1> Total: 2.38118, PiPL: 0.423032
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE 3D Tracker
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE 3D Glasses2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE 3D Glasses
Ticks = 20375      <28212> <FLT> <4> Load success Effect: VISINF Grain Implant
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Alpha Levels2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Alpha Levels3
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Apply Color LUT2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Apply Color LUT
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Arithmetic
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE AudSpect
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE AudWave
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Aud BT
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Aud Delay
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Aud_Flange
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Aud HiLo
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Aud Stereo Mixer
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Aud Modulator
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Param EQ
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Aud Reverb
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Aud Reverse
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Aud Tone
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE AutoColor
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE AutoContrast
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE AutoLevels
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE AUX CHANNEL EXTRACT
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Brightness & Contrast
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Basic 3D
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Basic Text2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Laser
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Bevel Alpha
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Bevel Edges
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE BEZMESH
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Bilateral
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Blend
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Block Dissolve
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Box Blur2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Box Blur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Broadcast Colors
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Brush Strokes
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Bulge
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Calculations
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE WRPMESH
Ticks = 20375      <28212> <FLT> <4> Load success Effect: APC CardDanceCam
Ticks = 20375      <28212> <FLT> <4> Load success Effect: APC CardWipeCam
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Cartoonify
Ticks = 20375      <28212> <FLT> <4> Load success Effect: APC Caustics
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Cell Pattern
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Change To Color
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Change Color
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Channel Combiner
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Channel Blur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE CHANNEL MIXER
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Checkerboard
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Cineon Converter
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Cineon Converter2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Circle
Ticks = 20375      <28212> <FLT> <4> Load success Effect: APC Colorama
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Color Link
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE 4ColorGradient
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Color Balance
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Color Balance 2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Color Difference Key
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Color Emboss
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Color Balance (HLS)
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Color Key
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Color Range
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Compound Arithmetic
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Compound Blur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Corner Pin
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE CurvesCustom
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE CameraShakeDeblur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Deflicker
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE DEPTH FIELD
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE DEPTH MATTE
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Difference Matte2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Difference
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Motion Blur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Displacement Map
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Drop Shadow
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Dust & Scratches
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Echo
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE ELLIPSE
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Emboss
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Equalize
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Compander
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Exposure2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Exposure
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Checkbox Control
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Slider Control
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Layer Control
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Color Control
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Point3D Control
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Point Control
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Angle Control
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Dropdown Control
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Extract
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Eyedropper Fill
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Fast Blur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Reduce Interlace Flicker
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Fill
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Find Edges
Ticks = 20375      <28212> <FLT> <4> Load success Effect: APC Foam
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE FOG_3D
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Fractal
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Fractal Noise
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Gaussian Blur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Gaussian Blur 2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Glo2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Gamma/Pedestal/Gain2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Gradient Wipe
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Grid
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE GROW BOUNDS
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE HUE SATURATION
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE ID MATTE
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE ATG Extract
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Invert
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE IRIS_WIPE
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE KeyCleaner
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Leave Color
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Lens Flare
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Easy Levels
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Easy Levels2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Pro Levels2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Pro Levels
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Lightning
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Lightning 2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Linear Color Key2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Linear Wipe
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE LIQUIFY
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Luma Key
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Lumetri
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Magnify
Ticks = 20375      <28212> <FLT> <4> Load success Effect: VISINF Grain Duplication
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Matte Choker
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Median
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Minimax
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Mirror
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Mosaic
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE MESH WARP
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Noise2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Noise
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Noise Alpha2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Noise Alpha
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Noise HLS
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Noise HLS2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Noise HLS Auto2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Noise HLS Auto
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Numbers2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE OCIO CDL Transform
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE OCIO Color Space Transform
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE OCIO Display Transform
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE OCIO FILE Transform
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE OCIO Look Transform
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Offset
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Optics Compensation
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Paint Bucket
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Playgnd
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Path Text
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Photo Filter
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Polar Coordinates
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Posterize
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Posterize Time
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE ProfileToProfile
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE HDR ToneMap
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE PhotoFilterPS
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE SelectiveColor
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Vibrance
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Brightness & Contrast 2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE PS Median
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Black&White
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE PSL Bevel Emboss
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE PSL Drop Shadow
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE PSL Inner Glow
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE PSL Inner Shadow
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE PSL Outer Glow
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE PSL Solid Fill
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE PS Arbitrary Map
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Radial Shadow
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Radial Blur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Radial Wipe
Ticks = 20375      <28212> <FLT> <4> Load success Effect: APC Radio Waves
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Ramp
Ticks = 20375      <28212> <FLT> <4> Load success Effect: VISINF Grain Removal
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE RESHAPE
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Ripple
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE OFMotionBlur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Rolling Shutter
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Timewarp
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Roughen Edges
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Scatter
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Scribble Fill
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Set Channels
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Set Matte3
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Set Matte2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE ShadowHighlight
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Camera Lens Blur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Sharpen
Ticks = 20375      <28212> <FLT> <4> Load success Effect: APC Shatter
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Shift Channels
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Simple Choker
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Smart Blur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE SCHMEAR
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Solid Composite
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Spherize
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Spill Suppressor
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Spill2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE SubspaceStabilizer
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Strobe
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Stroke
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Texturize
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Three-Way Color Corrector
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Threshold
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Threshold2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Tile
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Timecode
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Time Displacement
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Tint
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Geometry
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Geometry2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Tritone
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Turbulent Displace
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE AIF Perlin Noise 3D
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Twirl
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Remove Color Matting
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Unsharp Mask2
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Unsharp Mask
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Upscale
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Vector Paint
Ticks = 20375      <28212> <FLT> <4> Load success Effect: APC Vegas
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Venetian Blinds
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE DigitalVideoLimiter
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Chromatic Aberrations
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Color Gradients
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Converter
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Denoise
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Digital Glitch
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Fractal Noise
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Blur
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Glow
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Project 2D
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Rotate Sphere
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Sharpen
Ticks = 20375      <28212> <FLT> <4> Load success Effect: Mettle SkyBox Viewer
Ticks = 20375      <28212> <FLT> <4> Load success Effect: APC Wave World
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Wave Warp
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Write-on
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Samurai
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE Paint
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE FreePin3
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE RefineRBMatte
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE RefineMatte
Ticks = 20375      <28212> <FLT> <4> Load success Effect: ADBE RefineMatte2
Ticks = 20391      <28212> <MEE_Plugins> <4> AEGP plugin loaded: HashIO
Ticks = 20422      <28212> <MEE_Plugins> <4> AEGP plugin loaded: PNGIO Support
Ticks = 20438      <28212> <MEE_Plugins> <4> AEGP plugin loaded: Advanced 3D
Ticks = 20438      <28212> <MEE_Plugins> <4> AEGP plugin loaded: Durer
Ticks = 20469      <28212> <ALOG> <5> DynamicLink Startup Main Entry Point, Creating Livelink Plugin
Ticks = 20469      <28212> <ALOG> <5> DynamicLinkPlugin Startup Enter DynamicLink Plugin Constructor
Ticks = 20469      <28212> <ALOG> <5> DynamicLinkPlugin Startup headless=0, dynamiclink=0, selflink=0, amelink=0
Ticks = 20469      <28212> <ALOG> <5> DynamicLink Startup Registered Hooks
Ticks = 22063      <28212> <ALOG> <5> RQMonitorPlugin ctor created=8b4fc9b0
Ticks = 22547      <28212> <CCFilesEOL> <5> Setting feature enabled: true, in app messaging enabled: false
Ticks = 22563      <28212> <OCIOWrapper> <5> OpenColorIO Library Version: 2.3.2
Ticks = 22563      <28212> <OCIOWrapper> <5> OpenColorIO Library VersionHex: 33751552
Ticks = 22688      <29408> <ALOG> <5> EGG PromptUserThenDie lastmesg="<28212> <OCIOWrapper> <5> OpenColorIO Library VersionHex: 33751552
"
Ticks = 22688      <29408> <ALOG> <5> U U_Sev_PROBLEM After Effects error: Crash in progress. Last logged message was: <28212> <OCIOWrapper> <5> OpenColorIO Library VersionHex: 33751552
 
Ticks = 22735      <29408> <ALOG> <5> ReportError StackCrawl dvacore::debug::GenerateStackTrace ( @ 0) (dvacore.dll+0x0000000000139286)
U_ScErrorDialogAggregation::~U_ScErrorDialogAggregation ( @ 0) (U.dll+0x000000000003A6E5)
Up_Report16 ( @ 0) (U.dll+0x000000000003D961)
U_ReportError ( @ 0) (U.dll+0x000000000003BDDD)
GetWorkQueuePalSuite ( @ 0) (AfterFXLib.dll+0x00000000009C833A)
U_UnregisterExceptionTranslator ( @ 0) (U.dll+0x000000000000C756)
dvacore::config::PanicFromUnrecoverableSignalHandler ( @ 0) (dvacore.dll+0x00000000000E59CF)
dvacore::config::ReinstallUnhandledExceptionHandler ( @ 0) (dvacore.dll+0x0000000000274E11)
UnhandledExceptionFilter ( @ 0) (KERNELBASE.dll+0x0000000000134027)
memset ( @ 0) (ntdll.dll+0x00000000000A5818)
_C_specific_handler ( @ 0) (ntdll.dll+0x000000000008CE46)
_chkstk ( @ 0) (ntdll.dll+0x00000000000A28BF)
RtlRaiseException ( @ 0) (ntdll.dll+0x0000000000052554)
KiUserExceptionDispatcher ( @ 0) (ntdll.dll+0x00000000000A13CE)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000E3696D)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000E37C49)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000C7048A)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000169A248)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000169A40C)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000169A640)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000001699F6E)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A048F)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A1269)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A0899)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A4786)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000006B18BA)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000739A75)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000073A511)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000073BFBC)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000073BE6E)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000074DDE5)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0
Ticks = 22735      <29408> <ALOG> <5> EGG PromptUserThenDie start
Ticks = 22735      <29408> <ALOG> <5> U U_Sev_FATAL After Effects can’t continue: sorry, After Effects has crashed. For After Effects Help and Support, go to http://www.adobe.com/go/learn_ae_support. If you still can’t resolve the issue, please contact Adobe Technical Support (2). ( 0 :: 42 )
Ticks = 22750      <29408> <ALOG> <5> ReportError StackCrawl dvacore::debug::GenerateStackTrace ( @ 0) (dvacore.dll+0x0000000000139286)
U_ScErrorDialogAggregation::~U_ScErrorDialogAggregation ( @ 0) (U.dll+0x000000000003A6E5)
Up_Report16 ( @ 0) (U.dll+0x000000000003D961)
Up_ReportError ( @ 0) (U.dll+0x0000000000042D65)
Up_ReportSyserrString ( @ 0) (U.dll+0x0000000000042E1B)
AbortInQueue ( @ 0) (AfterFXLib.dll+0x0000000000DB3631)
GetWorkQueuePalSuite ( @ 0) (AfterFXLib.dll+0x00000000009C85A3)
U_UnregisterExceptionTranslator ( @ 0) (U.dll+0x000000000000C756)
dvacore::config::PanicFromUnrecoverableSignalHandler ( @ 0) (dvacore.dll+0x00000000000E59CF)
dvacore::config::ReinstallUnhandledExceptionHandler ( @ 0) (dvacore.dll+0x0000000000274E11)
UnhandledExceptionFilter ( @ 0) (KERNELBASE.dll+0x0000000000134027)
memset ( @ 0) (ntdll.dll+0x00000000000A5818)
_C_specific_handler ( @ 0) (ntdll.dll+0x000000000008CE46)
_chkstk ( @ 0) (ntdll.dll+0x00000000000A28BF)
RtlRaiseException ( @ 0) (ntdll.dll+0x0000000000052554)
KiUserExceptionDispatcher ( @ 0) (ntdll.dll+0x00000000000A13CE)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000E3696D)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000E37C49)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000C7048A)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000169A248)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000169A40C)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000169A640)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000001699F6E)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A048F)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A1269)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A0899)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A4786)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000006B18BA)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000739A75)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000073A511)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000073BFBC)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000073BE6E
Ticks = 22750      <29408> <ALOG> <5> ErrorAlert StackCrawl dvacore::debug::GenerateStackTrace ( @ 0) (dvacore.dll+0x0000000000139286)
AbortInQueue ( @ 0) (AfterFXLib.dll+0x0000000000DB3644)
GetWorkQueuePalSuite ( @ 0) (AfterFXLib.dll+0x00000000009C85A3)
U_UnregisterExceptionTranslator ( @ 0) (U.dll+0x000000000000C756)
dvacore::config::PanicFromUnrecoverableSignalHandler ( @ 0) (dvacore.dll+0x00000000000E59CF)
dvacore::config::ReinstallUnhandledExceptionHandler ( @ 0) (dvacore.dll+0x0000000000274E11)
UnhandledExceptionFilter ( @ 0) (KERNELBASE.dll+0x0000000000134027)
memset ( @ 0) (ntdll.dll+0x00000000000A5818)
_C_specific_handler ( @ 0) (ntdll.dll+0x000000000008CE46)
_chkstk ( @ 0) (ntdll.dll+0x00000000000A28BF)
RtlRaiseException ( @ 0) (ntdll.dll+0x0000000000052554)
KiUserExceptionDispatcher ( @ 0) (ntdll.dll+0x00000000000A13CE)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000E3696D)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000E37C49)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000C7048A)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000169A248)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000169A40C)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000169A640)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000001699F6E)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A048F)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A1269)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A0899)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000012A4786)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x00000000006B18BA)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x0000000000739A75)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000073A511)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000073BFBC)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000073BE6E)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000074DDE5)
glapi_set_warning_func ( @ 0) (vm3dgl64.dll+0x000000000063842B)
 
Ticks = 22750      <29408> <ALOG> <5> EGG WaitForMainThreadNotification waiting...
Ticks = 23297      <28212> <ALOG> <5> EGG PromptUserThenDieFinish start, main=0
Ticks = 23391      <27764> <EACL> <5> Connecting local hub to remote hub, requestID: "54836dd1-45d5-46ac-a220-e2a20f764fd0", server: "https://cc-api-teamprojects.adobe.io:443", serverType: 2, user: "ggardner@plpt.nsn.us", machineID: "bde32a5d-b7cd-4830-9b27-76ccca854615"
Ticks = 24485      <29272> <dvanet::HTTP> <4> Mismatched HTTP response, requestID: "5a454dc8-df71-4661-adf9-a7ea896e52cc", expected: "dvanet-5a454dc8-df71-4661-adf9-a7ea896e52cc-461c35eb-88e0-447f-90c7-49e03193d2c0-9", received: "dvanet-c0bf64ee-253f-4c69-8372-233be43cf642-2cd18ea4-477d-49cb-8d84-570a0e541d1a-155", corrected: "dvanet-c0bf64ee-253f-4c69-8372-233be43cf642-2cd18ea4-477d-49cb-8d84-570a0e541d1a-155"
Ticks = 24485      <29584> <EACL.CloudProjectsLogin> <5> Finished sending new access token to LocalHub, result: 0, requestID: "dvanet-54836dd1-45d5-46ac-a220-e2a20f764fd0-461c35eb-88e0-447f-90c7-49e03193d2c0-4", duration: 0.768, httpStatusCode: 200, httpLibCode: 0, payload: "[{\"authorized\":true,\"connected\":true,\"forbidden\":{\"error_code\":\"\",\"message\":\"\"},\"lastAuthorizationStatusCode\":200,\"serverURL\":\"https://cc-api-teamprojects.adobe.io:443\",\"serverVersion\":\"2016.94.0.1289\"}]"

 

J
Community Manager
jenkmeister17177426Community Manager
December 18, 2024

No, not really. AE does handle offline states normally just fine. It will likely help to get a log file from that machine leading up to the crash. 

 

Navigate to the following folder

C:\Users\[username]\AppData\Roaming\Adobe\After Effects\25.1\logs

 

Create an empty text file called "After Effects Log.txt" in that folder

 

Start AE and let it crash and close the various dialogs.

 

Take the content of the After Effects Log.txt and paste it back here so we can take a look (obscure any personal info in the log that you post here if that is of concern to you).

P
plptAuthor
Participant
December 18, 2024

Is there any way to bypass the Adobe Backend during initialization? Or any way to force launch offline?

J
Community Manager
jenkmeister17177426Community Manager
December 18, 2024

The next step after that log entry is trying to make a network connection to our team projects backend. Not sure why AE would be crashing doing that, but then again AE is not supported on VMs so it is possible there is something there we aren't aware of.

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