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DIGITAL VIRGO32127971kkl2
Participant
Sep 7, 2023 8:32 AM UTC
Released

After effects error: Cached Preview needs 2 or more frames to playback

I found multiple possible solutions to this bug (from clean cache to the change of renderer) but none one them worked. NONE.

Yesterday I spent 4 hours with adobe support but no solution was found.

This bug happens whenever I enable multiple effects to the timeline which multiple layers.

This bug happens to all M1 and Intel Macbooks of the company.

 

https://streamable.com/cb4fzw

 

Can anybody find a way to fix it ?

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6 replies

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
Mar 28, 2024 1:50 AM UTC

Per @jenkmeister17177426, a fix for this bug was released with After Effects 24.2. Marking thread as Fixed.

 

- John, After Effects Engineering Team  

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    Community Manager
    jenkmeister17177426Community Manager
    Jan 9, 2024 8:51 PM UTC

    A fix for the issue is now available in 24.2 betas and will be released with the 24.2 non-beta release. 

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      DIGITAL VIRGO32127971kkl2Author
      Participant
      Sep 11, 2023 9:37 AM UTC

      Switching the puppet engine to legacy works, thanks for the workaround

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      Community Manager
      jenkmeister17177426Community Manager
      Sep 8, 2023 4:36 PM UTC

      Thanks for sharing. I can repro the issue. It appears to be related to the puppet effect causing an error during rendering and then AE doesn't have any frames to render, which causes that error to pop up. I've written it up as a bug for the team to look at. In the mean time, you can try switching the Puppet engine in the effect to legacy and see if that solves the issue for you.

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      Community Manager
      jenkmeister17177426Community Manager
      Sep 7, 2023 4:30 PM UTC

      Any chance you can share the project and assets so we can try to repro this on the engineering team?

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