Participant
September 27, 2022
After Effects files crashing on open.
- September 27, 2022
- 4 replies
- 400 views
I just got some files from a contractor and I'm unable to open them on my machine.
Files were delivered on a hard drive. I've tried to open from the drive, I also dragged the files onto my desktop and tried to open them. Getting the same error. I've attached a screenshot of the error I'm getting.
Running a 2019 Macbook Pro, with the current version of After Effects. I use AE all the time, and have never had this problem. I've tried renaming the file, resetting my preferences... all the things I've seen online to help with this problem, but they still won't open. Any help would be much appreciated, otherwise I'm going to have to patchwork this thing together.
