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Participant
January 23, 2025

After Effects freezes with an auto-save pop up.

  • January 23, 2025
  • 4 replies
  • 302 views

After Effects 25.1  freezes with an auto-save pop up. 

tried disabling effects, but there is no changes

 

please advise,  

 

sharing the error report below and  system details  

PFA 

 

2.6 GHz 6-Core Intel Core i7

Intel UHD Graphics 630 1536 MB

16 GB 2667 MHz DDR4

Mac os 15.1 (24B83)

 

 

 

 

4 replies

gowri tsAuthor
Participant
January 29, 2025

please check and update 

gowri tsAuthor
Participant
January 24, 2025

i tried disabling the plugins, and the installed effects,  

can you please check the error log and let me know the reason behind this, 

 

gowri tsAuthor
Participant
January 24, 2025

Yes, I can open, import, and save the files, but sometimes the autosave popup comes, saves to 97%, and freezes.

nishu_kush
Community Manager
Community Manager
January 23, 2025

That's not ideal. Does it happen with all the projects? Are you able to save the project and import files without the crash?


Thanks,
Nishu