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Participant
January 23, 2025

After Effects freezes with an auto-save pop up.

  • January 23, 2025
  • 4 replies
  • 302 views

After Effects 25.1  freezes with an auto-save pop up. 

tried disabling effects, but there is no changes

 

please advise,  

 

sharing the error report below and  system details  

PFA 

 

2.6 GHz 6-Core Intel Core i7

Intel UHD Graphics 630 1536 MB

16 GB 2667 MHz DDR4

Mac os 15.1 (24B83)

 

 

 

 

4 replies

royjacobAuthor
Participant
January 29, 2025

please check and update 

royjacobAuthor
Participant
January 24, 2025

i tried disabling the plugins, and the installed effects,  

can you please check the error log and let me know the reason behind this, 

 

royjacobAuthor
Participant
January 24, 2025

Yes, I can open, import, and save the files, but sometimes the autosave popup comes, saves to 97%, and freezes.

nishu_kush
Legend
January 23, 2025

That's not ideal. Does it happen with all the projects? Are you able to save the project and import files without the crash?


Thanks,
Nishu