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ShreyKhandelwal
Participant
September 11, 2024

After Effects keep crashing!

  • September 11, 2024
  • 1 reply
  • 183 views

Since 2-3 days I'm facing alot of crash. Is it with other's as well or there's some problem with my laptop? 

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1 reply

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
September 11, 2024

Hi @ShreyKhandelwal,

Thank you for reporting this issue—sorry to hear that you are experiencing crashes in AE. When a crash occurs, have you been able to send a crash report with your email address? Having those logs would be very helpful as we investigate your crash.

 

Could you please provide your system details (OS, CPU, GPU, RAM, etc), what version of After Effects you are running, and what you are doing when the crash occurs?

 

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

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