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dlsaep
Participant
August 2, 2026

After effects Keeps closing on its own

  • August 2, 2026
  • 2 replies
  • 38 views

Hello. So I've been using after effects for about 4 months and had no issues while using it. But now, after about 2 minutes of opening it, it says if i want to save or don't save my file. I find this confusing because I didn't even close the window it shuts down by itself. I've even tried re-installing the plugins, clearing my memory and disk cache and now I'm looking at updating or re-installing after effects. I'm using After Effects 2025.0. My specs are 16GB of RAM, an AMD Radeon graphics card. If you can respond back with a solution that will be great.

    2 replies

    iaminabar
    Participant
    August 3, 2026

    Get this often, sounds similar to when my Creative Cloud desktop app gets “out of sync” or something weird. Signing out/back in on the Creative Cloud Desktop app to force a refresh/reinstall of Desktop usually tricks it into updating the app

    Community Expert
    August 3, 2026

    We can try something easy first and try resetting preferences: Press Ctrl + Alt + Shift (Windows) or Command + Option + Shift (Mac OS) while launching After Effects. You can release the keys when you see the Startup Repair Options dialogue box.