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December 14, 2022

After Effects + Media Encoder, MP4 Colour bug

  • December 14, 2022
  • 1 reply
  • 127 views

Hi Guys, 

 

There is a Colouration Bug we have noticed when it comes to composition sizes. This has been been an issue for every MP4 / MOV we export. Most Noticeably MP4 Conversions rendered from After effects & rendered from Media Encoder.

 

The Colour bug we noticed is anything exported at a Pixel height of 500px exports a different colour. However when we enlarge this aspect ration by 2x/3x it exports the right colour.

 

PLEASE NOTE , Both exports are the same colour profiles, same colour management, same everything.

 

We tried sRGB Setting, ROC 709 Setting, Exporting through AE, Exporting through ME,

Exporting as a MOV through ME (fixed the colour but stretched the banner to fit 1920x1080)

 

We exported put 600x500 & 1600x1000 on a 1920x1080 composition and exported which fixed the colour however when we take it into photoshop to crop the video to its original size (600x500 & 1600x1000) it saves out this off orangish again.

 

So far the only thing that works so far is if we expand the composition size 18-20% above the 500px height threshold. (same aspect ratio)

Please find the Examples attached.

 

This was an Issue in After Effects and Media encoder 2022 & is still an issue in AE/ME 2023 Versions.

Laptop is a MacBook Pro (16-inch, 2021) However this was the same for a MacBook Pro (14-inch, 2018) also 

This topic has been closed for replies.

1 reply

JohnColombo17100380
Community Manager
Community Manager
December 21, 2022

Hi @defaultmo8lp8k07p39,

Thanks very much for reporting this issue. We are able to reproduce it as well and we've opened a ticket for our Formats team to take a look at.

 

You mentioned "we take it into photoshop to crop the video to its original size (600x500 & 1600x1000) it saves out this off orangish again". By this, do you mean that the still frames saved out of PS are hue-shifted, or that resaving video files from PS shows the hue shift?

 

Thanks again for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team