Known Participant

After Effercts crashes

Forum|Forum|9 months ago
June 30, 2025
3 replies
277 views

Since I have a more powerful computer, After Effects crashes constantly during the simplest tasks like creating a mask. I have to restart the computer every two minutes while working. The computer has an AMD Ryzen 9 9955HX 16-Core Processor, 100 GB of RAM, and an RTX 5080 graphics card. All drivers are up to date. When I perform the same tasks on the old computer (Intel, 40 GB of RAM, RTX 3080), I have no problems. What could be the reason for that?

Crash

JohnColombo17100380

Community Manager

No worries @schwarzlicht. I've moved this thread to the Bugs section of the After Effect release version forums. If you continue to experience issues, please keep them in this same thread.

Cheers,

- John, After Effects Engineering Team

schwarzlichtAuthor

Known Participant

Thanks for the reply, I accidentally published the post in the beta forum. The error could be related to the project, if it persists I will communicate in the other forum. Many thanks so far!

JohnColombo17100380

Community Manager

Hi @schwarzlicht,

Thank you for reporting this issue, sorry to hear that AE is crashing on your system. Are you experiencing the crashes in the release version of After Effects or the Beta version? And what specific version of After Effects is crashing?

When the crash occur, have you been prompted to submit a crash report? Please submit the crash report with your email address, as those reports provide us with critical information about the crash and allow us to correlate the crashes with your forum report.

Thank you again for reporting and for any additional information you can offer,

- John, After Effects Engineering Team

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