Skip to main content
A
Andre Winaldy
Inspiring
August 13, 2024

AfterEffects comp can't connect to Media Encoder

  • August 13, 2024
  • 3 replies
  • 327 views

AE Comp can't connect with ME

System:

MacBook Pro 16 M1 Max 32GB RAM

Mac OS Sonoma 14.5 (23F79)

 

  1. Add to Adobe Media Encoder Queue... won't do anything and makes ME crashes. (Had to force quit)
  2. PR works totally fine with ME.
  3. Rendering at AE works totally fine.
  4.  Adding Comp from ME with File > Add After Effects Composition... works.
  5. Tried uninstall and reinstalling both AE and ME did not fix the problem.

 

Any help will be superrr helpful!! Thank you so much!

3 replies

A
Andre WinaldyAuthor
Inspiring
August 15, 2024

Reply got duplicated. Ignore.

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
August 20, 2024

Can you create a fresh admin account and test the functionality in it? It'll help us to narrow down the issue.

Let us know the outcome.


Thanks,
Nishu

A
Andre WinaldyAuthor
Inspiring
August 15, 2024

Thank you for the reply!

 

1. All AE projects. Tried a new clean project and same problem.

2. Not used. but installed. (Red Giant Universe)

3. No antivirus. Just I guess Mac regular firewall. (I'll try to disable this and update here)

4. Yes I restarted

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
August 15, 2024

Hi Andre,

 

Sorry to hear about the issue. Does it happen with all the project files or a particular one? Are there any third-party plug-ins used? Are you using any antivirus? Try restarting your computer if you haven't already.

Let us know how it goes.


Thanks,
Nishu

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices