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Participant
February 27, 2025

Archivos desconectados

  • February 27, 2025
  • 2 replies
  • 151 views

Las últimas versiones de after están teniendo problemas para linkear los archivos, se desconectas y para reconectarlos hay que hacelro UNO POR UNO porque no reconoce que el resto está en la misma ubicación, ¿alguien tiene alguna solución o recomendación?

2 replies

Participant
February 28, 2025

I have an Imac and I'm using only internal storage

 

nishu_kush
Community Manager
Community Manager
February 28, 2025

Thanks for getting back. Is the folder where the media is stored synced with iCloud or any other cloud storage? Sometimes, that causes an issue. For testing, can you change the location of the media and see if you face the same issue with the new location?

Let us know the outcome.


Thanks,
Nishu

Kevin-Monahan
Community Manager
Community Manager
February 27, 2025

Hola @Monique_2024,

Thanks for the question and welcome to the After Effects community. I'm Kevin, a moderator here. The team may need a little more information about your system, media, and your comp to determine the root cause of this issue. See: How do I write a bug report?

 

My question is about your media drive. Is it connected over a network, like a SAN or NAS, are they connected via an attached drive, or is it only internal storage you are using? Have the filepaths been consistent, or have you moved the project file and/or the media during the course of this project? That information may be helpful to the team, as well.

 

I hope the community can assist you in solving this issue. Sorry for the frustration.

 

Thanks,
Kevin

 
Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio