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H
HoehneDesign
Participating Frequently
February 8, 2023

Certain fonts no longer recognized in latest build (23.2.0)

  • February 8, 2023
  • 1 reply
  • 369 views

This latest build of AE (23.2.0) doesn't recognize my Helvetica Neue and Gotham font families (and I'm sure there's others). What happened??? This happened in some previous builds and Adobe was able to fix it fairly quickly... I hope that will be the case with this build as well... I use these fonts in a number of client projects. Please help and fix!

1 reply

H
HoehneDesignAuthor
Participating Frequently
March 12, 2023

As with After Effects and Photoshop... these new builds don't seem to recognize my Helvetica Neue and Gotham font families (and I'm sure there's others). What happened??? This happened in some previous builds of AE and Adobe was able to fix it fairly quickly... I hope that will be the case with this build as well... I use these fonts in a number of ongoing projects, and because of this, I'm very apprehensive about updating any of the apps I pay alot for each month... which really stinks. Please help.

    A
    Alastair L
    Inspiring
    March 14, 2023

    they weren't truetype fonts were they? You know Adobe dropped support for anything but OpenType fonts this year…

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    March 14, 2023
    quote

    they weren't truetype fonts were they? You know Adobe dropped support for anything but OpenType fonts this year…


    By @Alastair L

     

    TrueType fonts are still supported.

     

    But Helvetica Neue and Gotham appear in forums regularly. So maybe get working versions of those fonts? Illustrator is particularly particular about fonts. They need to be 150% OK.

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