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LTF2021
Participant
Apr 12, 2023 3:41 AM UTC
Needs More Info

Clip imported becomes green

Recently I have few clips when i imported to after effects it will trun to a green screen. Some footage glitches the green. Other computer those footages was fine. 

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6 replies

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
Apr 13, 2023 2:00 PM UTC

Per @jenkmeister17177426's response, moving thread to Needs More Info while awaiting an affected MP4 file.

- John, After Effects Engineering Team 

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Community Manager
jenkmeister17177426Community Manager
Apr 12, 2023 3:21 PM UTC

That doesn't seem like the file attached. Could you try again?

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LTF2021Author
Participant
Apr 12, 2023 7:33 AM UTC
A027434.MP4
<>
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LTF2021Author
Participant
Apr 12, 2023 7:32 AM UTC
Same, nothing changed
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Mylenium
Mylenium
Legend
Apr 12, 2023 7:17 AM UTC

Turn off hardware accelerated footage decoding in the preferences.

 

Mylenium

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Community Manager
jenkmeister17177426Community Manager
Apr 12, 2023 3:44 AM UTC

Are you able to share the footage with us?

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