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May 11, 2026

Crashing on Safe Mode still : "Last log message was: The Transmit plugin 'DeckLinkTransmit' has crashed during the 'tResult ML::TransmitEntry::Startup(const dvacore::UTF16String &, const tmModule *, tmStdParms*, tmPlugininfo *)' call.."

  • May 11, 2026
  • 1 reply
  • 4 views

Latest version of After Effects never opened, always crashes at startup. 

    1 reply

    David.Arbor
    Community Manager
    Community Manager
    May 11, 2026

    Hi ​@James350900004qax, sorry to hear you’re crashing.

     

    Do you have a DeckLink installed? Can you please try grabbing the latest driver from Blackmagic? If updating that driver still doesn’t work, please DM me a log. You can still generate one even if AE is crashing by doing the following: 

    1. Navigate to
      1. macOS: ~/Library/Preferences/Adobe/After Effects/[version]/logs
      2. Windows: %appdata%\Adobe\After Effects (Beta)\26.3\logs (make sure to past the entire path with the percentage symbols)
    2. Create an empty text file called After EffectsLog.txt
    3. Start AE.
    4. Let AE crash and send me the log file. It should not be empty anymore.

    -David, After Effects Engineering Team