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Chris24394467w86g
Participant
March 6, 2025

Current time indicator isn't moving during playback

  • March 6, 2025
  • 5 replies
  • 380 views

During playback, the Current time indicator is not moving. It moves a bit and then freezes. I'm not sure if it's relevant, but I'm using a new Intel PC with plenty of ram (64 GB). My other PC is an AMD and doesn't have this issue. Is this a known bug? The only solution I've found from others involves reinstalling Windows. I'd prefer to avoid that.

5 replies

S
Community Manager
S1BerCommunity Manager
Community Manager
March 10, 2025

Hi Chris

 

Is it possible for you to share the project with me so I can investigate further? As @jenkmeister17177426 mentioned, we haven't had any luck reproducing this internally. If it is possible for you to share it, send me a private message with a download location.

One possible thing to try is to play back without the audio tracks

 

Thanks

 

  - Simon

After Effects Engineering

 

J
Community Manager
jenkmeister17177426Community Manager
Jenkmeister
March 10, 2025

I have asked one of my engineers to take a look at this forum post and see what might be going on. We don't have an internal repro so we'll need to get some more data from you.

C
Chris24394467w86gAuthor
Participant
March 10, 2025

Hi Jenkmeister, I posted the video a few days ago. Any ideas? Let me know if you need anything else. Thanks!

C
Chris24394467w86gAuthor
Participant
March 7, 2025

Here's a video of what's happeneing.

J
Community Manager
jenkmeister17177426Community Manager
Jenkmeister
March 6, 2025

Can you share a screen recording of what you're seeing, including the Preview Panel so we can see your settings?

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