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sebastian_1128
Participant
November 16, 2025

Dropdown Menus Don't Work

  • November 16, 2025
  • 2 replies
  • 96 views

When using After Effects I'm unable to use dropdown menus to change things like quality, size of my composition on screen, and other dropdown menus I have from scripts. The dropdowns are still there but when I click on them nothing happens.

 

I do have third-party plugins/panels installed and I am on Windows 11 24H2 with a Ryzen 5 5600, RX 6600, and 24gb of RAM.

2 replies

S
sebastian_1128Author
Participant
November 17, 2025

Thank you for your help but I already solved my issue. I was seeing this issue in ae25.2.2 and ae25.5.5. I got the problem four different times, first and second time I reset all my caches, third time I reset all my preferences, and the fourth time I disabled my plugins + reenabled them.

DaciaSaenz
Community Manager
DaciaSaenzCommunity Manager
Community Manager
November 17, 2025

Hi @sebastian_1128, 

 

That's no good!
A couple of questions: 

 

  • What version of After Effects are you seeing this issue in?
  • Are you seeing this behavior in any other Adobe app like Photoshop or Premiere?
  • Can you please install After Effects Beta and see if you are seeing the same issue in the Beta?
    • The Beta is a stand alone app and can run side by side with the release app.
  • Do the dropdown menus work if you disable the Third-Party Plugins and relaunch AE? 

 

Steps to Disable third-party plugins

  1. Navigate to the Top Bar Menu > Effect > Manage Effects 
  2. Check "Only Show Third-Party Effects"
  3.  Select all of the Third-Party effects
  4. Click Disable 

 

This will re-launch AE. 

- 

Hope we can get you back on track asap.

Thanks,

- Dacia Saenz, AE & PR Engineering Teams
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