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sebastian_1128
Participant
November 16, 2025
Needs More Info

Dropdown Menus Don't Work

When using After Effects I'm unable to use dropdown menus to change things like quality, size of my composition on screen, and other dropdown menus I have from scripts. The dropdowns are still there but when I click on them nothing happens.

 

I do have third-party plugins/panels installed and I am on Windows 11 24H2 with a Ryzen 5 5600, RX 6600, and 24gb of RAM.

2 replies

sebastian_1128Author
Participant
November 17, 2025

Thank you for your help but I already solved my issue. I was seeing this issue in ae25.2.2 and ae25.5.5. I got the problem four different times, first and second time I reset all my caches, third time I reset all my preferences, and the fourth time I disabled my plugins + reenabled them.

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DaciaSaenz
DaciaSaenz
Inspiring
November 17, 2025

Hi @sebastian_1128, 

 

That's no good!
A couple of questions: 

 

  • What version of After Effects are you seeing this issue in?
  • Are you seeing this behavior in any other Adobe app like Photoshop or Premiere?
  • Can you please install After Effects Beta and see if you are seeing the same issue in the Beta?
    • The Beta is a stand alone app and can run side by side with the release app.
  • Do the dropdown menus work if you disable the Third-Party Plugins and relaunch AE? 

 

Steps to Disable third-party plugins

  1. Navigate to the Top Bar Menu > Effect > Manage Effects 
  2. Check "Only Show Third-Party Effects"
  3.  Select all of the Third-Party effects
  4. Click Disable 

 

This will re-launch AE. 

- 

Hope we can get you back on track asap.

Thanks,

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