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Known Participant
March 11, 2025

Easy Bug to fix: Tool Tip popup on lower right interface buttons (Active Cam, Renderer) is glitchy

  • March 11, 2025
  • 2 replies
  • 217 views

Issue: When rolling mouse pointer over the "Active Camera" or similar buttons at the bottom right of the Comp window, the Tool tip (e.g. "3D popup View") pops up and flickers endlessly until the mouse is moved. 


Resolved by: This flickering stops when the mouse is moved. 


Likely fix: Don't have the popup appear under the mouse pointer. It's probably the classic 'retriggering' issue because the popup is appearing under the mouse, hence being re-triggered endlessly.

2 replies

Known Participant
March 12, 2025

I can't get a good screen recording right now, but here's some more details:

-- Windows 10
-- Issue happens on both main and secondary monitor (comp window only)
-- Buttons affected are Draft3d, 3d Renderer, cam view, view layout etc. (all bottom row buttons in comp window)
-- Issue happens whenever popups are forced to be ABOVE the button. If the AE window is not maximized and there is available space below button, popup is usually below button and does not have this issue. 
-- While flickering, mouse pointer is visibly touching lower left edge of flickering popup. Moving mouse a few pixels to the left so it's no longer on the popup stops re-triggering action, letting popup persist on screen.
 
Thanks!
Greg
nishu_kush
Legend
March 13, 2025

Thanks for getting back and sharing the details. I tried maximizing the Composition panel so that the tool tip appears above the button. It does appear above the button but does not flicker, even if the mouse pointer is hovering over the tool tip. Can you try running After Effects in Safe Mode and test?

Let us know how it goes.


Thanks,
Nishu

nishu_kush
Legend
March 12, 2025

Are you on macOS or Windows? Are you using multiple monitors? Does the issue persist on the primary monitor? I am on Mac and I don't see the issue on my end. Feel free to share a screen recording to help us understand the issue better.

I'd like to investigate further.


Thanks,
Nishu