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nS_WSM
Participant
Oct 26, 2022 3:41 AM UTC
Released

effect "Lumetri Color" crashes Ae 23.0.0 (Build 59) when refreshing

When clicking on "refresh" in the Lumetri Color effect control window, Ae version 23.0.0 (Build 59) crashes and closes.

System specs:

macOS Monterey version 12.2.1 (21D62)

iMac (Retina 5K, 27-inch, 2020)

3.8 GHz 8-Core Intel Core i7

72 GB 2133 MHz DDR4

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4 replies

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
Jan 11, 2023 1:09 AM UTC

Marking this issue as Fixed in the 23.1 version of After Effects.

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Community Manager
Jessica McMillanCommunity Manager
Community Manager
Jan 10, 2023 1:04 AM UTC

Hello,

I should have posted back in December, but the 23.1.0 release should have fixed issues with Lumetri + resetting Lumetri. Please let us know if you encounter any further issues.

All the best,
Jessica McMillan
AE Engineering

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Jessica McMillan - AE Engineering
JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
Oct 26, 2022 3:55 PM UTC

Hi @nS_WSM,

Thank you so much for reporting this issue. We now have a ticket open to get this fixed as soon as possible.

 

Thanks again,

- John, After Effects Engineering Team  

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nS_WSMAuthor
Participant
Oct 26, 2022 3:50 AM UTC

correction: Just for clarification, the crash occurs when clicking on "reset." Not "refresh."

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