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cartooncande
cartooncande
Participant
February 28, 2023

font no longer loaded by AE 23.2.1

  • February 28, 2023
  • 2 replies
  • 223 views

When I open my project AE gives me the Resolve Fonts message "Warning: This project uses fonts that are not currently available on this computer. Font substitiution will occur until the originals become avaiable."

I've already used this font previously with AE, same project. The font is validated with Font Book on Mac OS Ventura. The font was a purchased House Industries font so it's not a buggy font.  The font also loads fine in Adobe Illustrator 27.2. 

The trouble shooting I have done already:
Installed a previous version of AE, no luck.

Cleared AE cache and restarted MacBook Pro.

Uninstalled and reinstalled the font.

 

Any insight as to why Adobe Ater Effects would suddenly no longer recognize/load the font?

    This topic has been closed for replies.

    2 replies

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    February 28, 2023

    Hi @cartooncande,

    Thank you for reporting this issue. Seconding @Warren Heaton10841144's question, what format is the typeface in question? Adobe has recently dropped support for Type 1 PostScript fonts.

     

    Thanks again for reporting this issue and for any further information you can provide, 

    - John, After Effects Engineering Team  

    Warren Heaton
    Community Expert
    Warren HeatonCommunity Expert
    Community Expert
    February 28, 2023

    What font format is it?  Bitmap?  Windows TrueType?  Mac TrueType?  Postscript?  Open Type?

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