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Anna-Louise263816896k7s
Participant
Oct 21, 2022 2:34 PM UTC
Released

Frequent Low Memory Warnings in After Effects 23.0

The new update has completely bugged my after effects. The warning sign displays the message, 'Low memory warning. RAM use has been extended for previews. Adjust RAM setting in preferences > Memory & Preference'. Despite efforts to fix this issue, it makes the software impossible to use as the playback button will only play a second on a loop. 

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    jroguex
    Participating Frequently
    Oct 26, 2022 12:19 PM UTC

    I'm having major issues running out of RAM on After Effects. I'm using M1 16GB but I see others are having same issue using 64GBs. My earlier v22.4 never had this problem but was crashing a bit. I upograded to 22.5 and started seeing this memory issue. So, I updated again to 22.6. The problem persisted. 

     

    I was advised on this site to upgrade to v23 as the bug has been recitfied in this version. It has not. This really affecting my business.

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      openbyhand_LTD
      Participant
      Oct 26, 2022 10:38 AM UTC

      I have 64GB of DDR4 RAM - how on Earth is it the case that After Effects is running out of memory at all, let alone so frequently. 

       

      This has been happening with compositions composed entirely of shape layers and a couple of .PNGs. No video footage, nothing exotic or complicated by any means. And yet After Effects is grinding to a halt when previewing and then displays this low memory warning. Most of the time purging memory and disk cache works, other times AE requires a restart. Either way this wasn't happening until I updated to the latest version - which was silly I know, since we all seem to be part of a live beta test with Adobe software these days. I think it would be worth letting users know that these updates are potentially problematic - we use this software in many cases to make a living, rushing this sort of thing out to meet your own deadlines can have severe impacts on ours. 

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        Andrey Whitily
        Andrey Whitily
        Participant
        Oct 25, 2022 8:36 PM UTC

        Same problem!

        My system info

         

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        JohnColombo17100380
        Community Manager
        JohnColombo17100380Community Manager
        Community Manager
        Oct 24, 2022 8:31 PM UTC

        Hi @Anna-Louise263816896k7s,

        Thank you for reporting this issue. Would you please share your system specs (OS version, CPU, RAM, GPU), as well as what memory settings are set in Preferences > Memory & Performance?

         

        Also, are you using any third-party plug-ins in this project? We are aware of some Red Giant plug-ins that were leaking memory that have been recently fixed, but there are likely others that we haven't heard about yet.

         

        Thanks for reporting this issue and for any further information you can provide, 

        - John, After Effects Engineering Team  

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        Mylenium
        Mylenium
        Legend
        Oct 21, 2022 2:42 PM UTC

        It might be useful to actually provide system info and details about your memory & performance settings to put this into perspective.

         

        Mylenium

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