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IVGu
IVGu
Participating Frequently
Dec 20, 2022 3:51 PM UTC
Open for Voting

Frequent Low Memory Warnings in After Effects 23.1

I have the latest iMac27 and I still get the low memory messages - and I am on 23.1!

here are my specs:

macOS Monterey Version 12.6.1

iMac (Retina 5K, 27-inch, 2020)
Processor 3.6 GHz 10-Core Intel Core i9
Memory 128 GB 2667 MHz DDR4

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    7 replies

    Norman5CBE
    Participating Frequently
    Feb 8, 2023 8:15 AM UTC

    Hello John,
    With great expectation I installed the AE 23.2.0 update today. The performance is still so bad that it is not possible to work with the program. Attached is a video after a reboot and without any other Adobe products open and memory allocated.
    All this can not be. Countless users are migrating from Premiere Pro to DaVinci Resolve, will this also happen with AE?
    I urgently need help to work smoothly in AE again, as in version 22.


    Translated with DeepL

     

    https://www.youtube.com/watch?v=DtW5EJArRnA

    MacBook Pro 2021, 14"

    M1 Pro

    16 GB

    1 TB SSD

    Ventura 13.2

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    Norman5CBE
    Participating Frequently
    Jan 16, 2023 7:04 AM UTC

    Yes, I did. Last year I spent 3 hours on the phone with Adobe support, including remote access to my computer. We tried and tested everything, the result was that I should wait for the next update, so 23.1. But nothing has changed.

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    Mohammad.Harb
    Community Expert
    Mohammad.HarbCommunity Expert
    Community Expert
    Jan 13, 2023 5:17 PM UTC

    have you tried Purging the memory from edit -> Purge , are you still getting the same message ?

     

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    Norman5CBE
    Participating Frequently
    Jan 13, 2023 3:10 PM UTC

    I have only installed the Saber plugin from Video Copilot.

     

    MacBook Pro 2021, 14"

    M1 Pro

    16 GB

    1 TB SSD

    Ventura 13:1

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    IVGu
    IVGuAuthor
    Participating Frequently
    Jan 12, 2023 5:37 PM UTC

    I have many plugins/scripts installed - I am not sure anyone uses AE without 3rd party scripts 🙂 unfortunately I don't have the time to test AE while enabling scripts 1 by 1... but I can tell you that I don't have any new scripts since I updated from 22.6 and I never had this problem there...

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    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    Jan 12, 2023 5:30 PM UTC

    @IVGu & @Norman5CBE ,

    Thank you for reporting this issue, sorry this is still occurring for you in 23.1. I've created a new thread specifically for After Effects 23.1 to differentiate this from the previous 23.0 issue.

     

    Do either of you have any third-party plug-ins or panels installed? 

     

    Thanks for reporting this issue and for any further information you can provide, 

    - John, After Effects Engineering Team 

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    Norman5CBE
    Participating Frequently
    Dec 20, 2022 3:51 PM UTC

    The problem persists for me, even with AE 23.1.

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