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July 28, 2025

Having problems with After Effects 2025 unable to open Cinema project files

  • July 28, 2025
  • 11 replies
  • 1334 views

I'm having some massive issues with Cineware in After Effects 2025 (25.3.2). Haven't submitted a ticket for Maxon yet because I think it's something wrong on my end, but can't figure it out.

Whenever I import even the most basic .c4d scene file into AE (made not only with Cinema 2025.3.2 but with any 2025 Cinema version) I'm unable to open it into a comp with crashing.

If I drag the .c4d file to the button to create a new comp, it'll simply crash with this following last log message: <######> <BEE_MiscTasks> <5> Set Artisan Task: Classic 3D

If instead I try right-clicking the .c4d file and select New Comp from Selection, I get the following error message first: "After Effects error: Error during event PF_Cmd_EVENT Code (PF_Err_INTERNAL_STRUCT_DAMAGED) : GlobalData image was nullptr during DrawEvent
(512) ( 25 :: 101 )"

I've reset preferences, uninstalled, reinstalled etc etc. And not only that, I'm getting this exact same error across multiple machines:
2022 Mac Studio / Apple M1 Ultra chip
2024 MacBook Pro / Apple M4 Max chip

Please, is there anything else I should try? Any advice?

11 replies

David.Arbor
Community Manager
Community Manager
July 28, 2025

Hey @stylish_Miracle8217 , sorry to hear about this.

I just verified one of the errors with a simple .c4d file I had, but not the crash. The good news is that I tried in 25.3.1 and there was no error or crash. Can you roll back to that version from the Creative Cloud app and see if you can keep working? I'll get this bug filed.

 

Thanks,
- David, After Effects Engineering Team