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Participant
March 7, 2023

I can't use the caps on some letters.

  • March 7, 2023
  • 2 replies
  • 303 views

Hi there!
For some reason I can't change some letters to capital version. I used Poppins Bold Font, which i used before in another Adobe programs, without problem. If I try to change it manually (with the shift button) the font changes into Times New Roman. Do you have any idea what the problem could be?


(the problematic letters are c, i, s and z, After Effects 2023 version, fully updated, OS is Windows 10 pro)

2 replies

Participant
March 8, 2023

Hi Nishu!
Thank you for your quick reply! I tried the cleaning method you suggested, and now all the letters seems working.
Thank you very much!
Have a nice day!

nishu_kush
Community Manager
Community Manager
March 7, 2023

Hi Medicover Zrt. 2. profil,

 

Thanks for writing in.

I can type all the letters in small and caps with the Poppins Bold. Could you try clearing the media cache? Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-clean-delete-or-trash-media-cache-files-in-after-effects/td-p/10634312

Moving this thread from Bugs to Discussions for troubleshooting.

Let us know how it goes.

 

Thanks,

Nishu