Skip to main content
MukulShinde
MukulShinde
Participant
June 10, 2026

Intel Arc Graphics on Core Ultra 7 155H detected by GPUSniffer but Advanced 3D unavailable and GPU memory reported as 0 MB

  • June 10, 2026
  • 1 reply
  • 6 views

System

  • Samsung Galaxy Book4 Pro 360
  • Intel Core Ultra 7 155H
  • Intel Arc Graphics (integrated)
  • 16 GB RAM
  • Windows 11

Drivers

  • Intel Arc Driver 32.0.101.8826

AE Versions Tested

  • After Effects 25.6
  • After Effects 26.2.1 Build 2

Symptoms

  • GPU Information shows Vendor/Device blank
  • GPU Memory shows 0 MB
  • Draft 3D unavailable
  • Advanced 3D renderer unavailable
  • Only Classic 3D and Cinema 4D renderers appear

GPUSniffer Results
 


 

AE's GPU Sniffer is:

  • Detecting Arc GPU through OpenCL/OpenGL
  • NOT using DirectX compute
  • Therefore not qualifying it for certain GPU features
     

     

      1 reply

      Nishu Kushwaha
      Community Manager
      Nishu KushwahaCommunity Manager
      Community Manager
      June 11, 2026

      Hi Mukul, thanks for the additional diagnostic screenshots.

      Looking at your DxDiag output, your dedicated Display Memory (VRAM) is 128 MB. The 4278 MB "Approx. Total Memory" figure is almost entirely Shared Memory borrowed from your system RAM, not dedicated VRAM. This is normal for integrated GPUs like yours. Advanced 3D specifically requires a minimum of 4GB of dedicated VRAM. Check out After Effects system requirements: https://adobe.ly/4vNdNfO

      Classic 3D and Cinema 4D renderers should still work for you. Hope that clarifies what's happening!

      Let me know if there are any other questions. Moving this thread from Bugs to Questions for now.


      Thanks,

      Nishu

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices