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Inspiring
September 28, 2022

Interface is Slow and Laggy

  • September 28, 2022
  • 312 replies
  • 33461 views
Dear Adobe,

Me again.

Please stop everything that you're doing with the development of new bells and whistles and doodads and put all your resources and firepower into resolving the years-old issue of the Slow and Laggy Interface in After Effects. Seriously. It's been YEARS. I kept thinking, "ah, they'll fix it soon.." and hope for the best and I end up feeling like Charlie Brown trying to kick the football every time a new update for After Effects comes out. "Maybe they fixed it!" And it's still not fixed.

When I contact Support I'm told, "the issue that you are facing is a known issue and the same has been highlighted to the designated team who are working on getting the issue fixed in the future releases," but it has yet to be fixed.

Old After Effects was FASTER on OLDER laptops - I have been on modern workstation-build DESKTOPS that are slower in response. Makes me not want to work in After Effects. I feel bad for those starting out in motion graphics in 2020 and this is what they are introduced to.

SpaceX put two astronauts on the space station. Surely we can get a butter smooth interface in After Effects.

Thank you.

https://vimeo.com/441661685/b7aba12cba

312 replies

Inspiring
May 17, 2023

@jenkmeister17177426 here's a new video showing terrible lag, and this time I can share the file in question with you:

 

File and video uploaded here: https://drive.google.com/drive/folders/1q4fcrBhwmAu2q2P7Fs_2PxkedxftJm-q?usp=sharing

 

Honestly I don't think this is a project specific thing, I just don't think the interface is optimised well enough. We shouldn't need RTX4090's just to animate a box! Fully appreciate that there's lots of old code and I've no doubt it's a nightmare to deal with! But we pay a yearly premium and as a minimum, the software should run semi-smoothly.

 

Thanks for your continued work on this!

nubnubbud
Inspiring
May 15, 2023

@Bassefrans "a while" means decade+, in adobe speak. They removed H.264 and after outcry, and being the top request, it took 5 years of petitioning to get it back in a gimped state, and after they added multithreading as a hack in 2013 or so, they removed it in 2015-2016, only to return the hack, also in a hobbled state, in 2021, after saying it was "top priority". 
so "top priority" means 5 years, and "a while" probably means "we don't care." or "we don't and probably will not be given the resources to make such a change"

The truth is, it works different on a macbook, because that's what I assume these programs are largely tested on. One of the most notable differences, is that RAM is more closely tied to the CPU on such compact systems, and is shared with the GPU, and Apple systems will use your hard drive for extra storage wholesale (which is also relatively fast and closely integrated in the newer ones). 

This basically means Adobe products are largely optimized for overpriced luxury items with specs well behind the curve, and 5-10x the price of other systems for said specs, with less than 30% market share. The largest difference is not really capability- that's software limited, mostly- it's the reliability of the customer.
AKA, a business decision to target brand-loyal clients who are already easy to take advantage of due to brand loyalty and captive audiences. 

call me a conspiracy theorist, but they use the same - vaguely round-edged metal chassis - lightning-connector toting -always unbranded but never not apple mobile device - and when it's not a mobile device, it's for sure an apple one for every ad, minus like, one or two ever. it's pretty clear what the message is. "if you sit down and work in a professional setting on well-specced computers, this isn't for you. This is for people who walk around a city and sketch a tree on a device meticulously designed to need repairs that don't exist".

With the performance delta, it feels like this program is a glorified upsell for an overpriced workstation worth more as a sculpture than a tool. It makes me wonder who it's actually for.

nubnubbud
Inspiring
May 10, 2023

@Warren Heaton10841144 already have. Nuke very much does everything I need it to do. I just keep after effects at the ready for spots where I need lots of quick and dirty edits, which is where it excels. 
What I hate is how, after 2014, quick and dirty became unreliable and dirty. There's an inherent benefit to just being able to layer footage and say "yeah put this over there, mask this out, parent this to that track, and we're good.", that no other program delivers. well, except for the competition. https://www.left-angle.com/?page=95-en which is quite compelling, as they have a perpetual lisence, something adobe seems incapable of, bless the poor incompetents.

nubnubbud
Inspiring
May 10, 2023

@nubbyninja 
everyone's saying that, but in the end, the decision to do so is at the hands of people who don't use the program or develop it, so the most likely response will be "why make something new, we have an editing program at home."
the editing program at home:

nubbyninja
Participant
May 9, 2023

Can we expect Adobe or the team behind AE to start work on something more robust soon? If AE is so hard to coax more performance out of, it's time to start building a new suite of tools to replace it, no?

The codesphere for development of applications like this has changed a lot in the years since AE came about. It hasn't evolved at pace. If it's the core of it that's so difficult, it's time to start again.

Jenkmeister
May 9, 2023

@Bassefrans Hard to comment on exact timing. It's an entire team of engineers priority right now though. 

 

When you say "latest version made things slower" do you have specific details? 23.3 or 23.4? What part of AE is slower? We've been putting fixes into the UI performance over the past few months and I'm not aware of anything we've made slower so if there is something, please let me know so we can address it. 

Inspiring
May 9, 2023

Transparancy is not Adobe's strongsuit, but even knowing they are working on it gives me a shred of hope. But I agree, its really frustrating, especially given the speed of development of most other software. 

Bassefrans
Inspiring
May 9, 2023

"A while"? Are we talking months here? Years?
We've been begging for this, literaly since the last decade. This is beyond frustrating. It's sad.
So much time me and my fellow artists here have invested learning this program over the years.
Such a waste of our time...

So thanks a lot for yet another announcement of disappoing news!

P.S. The latest update made the program even slower by the way...
I don't how the hell it's possible, but you did it.

Congratulations and good luck, tiny AE team.

Inspiring
May 9, 2023

Thanks for the update, it's good to hear. Hoping this can remain a priority. I can imagine there is pressure to devlop a bunch of whiz bang generative AI driven features, but at the end of the day if the interface is a clunker, who will want to use it. 

Jenkmeister
May 9, 2023

Getting Windows to the faster fps refresh is going to take quite a bit of work so it'll be a while unfortunately. This is one area that is really old code and it needs a lot of work. Which we are doing, but it'll be a while. We are still also working on specific use cases to fix to try to improve the situation with the current code best we can too.