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Inspiring
September 28, 2022

Interface is Slow and Laggy

  • September 28, 2022
  • 312 replies
  • 33461 views
Dear Adobe,

Me again.

Please stop everything that you're doing with the development of new bells and whistles and doodads and put all your resources and firepower into resolving the years-old issue of the Slow and Laggy Interface in After Effects. Seriously. It's been YEARS. I kept thinking, "ah, they'll fix it soon.." and hope for the best and I end up feeling like Charlie Brown trying to kick the football every time a new update for After Effects comes out. "Maybe they fixed it!" And it's still not fixed.

When I contact Support I'm told, "the issue that you are facing is a known issue and the same has been highlighted to the designated team who are working on getting the issue fixed in the future releases," but it has yet to be fixed.

Old After Effects was FASTER on OLDER laptops - I have been on modern workstation-build DESKTOPS that are slower in response. Makes me not want to work in After Effects. I feel bad for those starting out in motion graphics in 2020 and this is what they are introduced to.

SpaceX put two astronauts on the space station. Surely we can get a butter smooth interface in After Effects.

Thank you.

https://vimeo.com/441661685/b7aba12cba

312 replies

Inspiring
March 27, 2023

Here you go. First test and I've experienced the issue.

 

You can see, I type 'LAGGY TYPING IN AFTER EFFECTS".

What I see is 'LAGGY TYPING IN AFTER EFFECT" untill I press another character and the S appears.

If another character isn't typed, then the S never appears.

What you can't see in the video is the pretty terrible input lag between the Keyboard and AE.

 

LAGGY TYPING IN AE 

Jenkmeister
March 27, 2023

@Rob217717683hsl Ok, thank you, that actually helps. I know we've been looking at that recently, I need to check if it's fixed yet. 

Inspiring
March 27, 2023

I've submitted screen recordings in the past on UserVoice. I also submitted a video here:

https://community.adobe.com/t5/after-effects-bugs/laggy-typing-in-after-effects-is-getting-worse/idc-p/13616103#M2660

 

Looks like the video is no longer working. I'll capture another one next time I'm working with text in AE.

 

Basically what happens is often when typing, the last character won't display. It's not until you hit another character that the character appears. This happens over and over. I've experienced this on just about every computer and every version of After Effects I've worked on in the last four years, and my colleagues have experienced this as well.

Jenkmeister
March 27, 2023

@Rob5FE3 Can you make a screen recording of what you are seeing? I just tried here on 23.3 typing into a large text box using Arial, and other fonts, and I don't see anything "lagging to the buggery and dropping characters". 

Jenkmeister
March 27, 2023

@Rob217717683hsl Can you be more specific about what is slow? Can you make a screen capture so we can take a look at the issue? 

Inspiring
March 27, 2023

No third party plugins running here, and yet AE is almost the slowest program on my machine, even compared to C4D and Blender. The only software which is slower is Premiere. And this is with a 12 core 13th Gen i7, DDR5 ram and an RTX2080ti

Known Participant
March 27, 2023

You know your software sucks when you can't even type in a blank composition using Helvetica or Arial or something super basic without it lagging to the buggery and dropping characters.

Known Participant
March 27, 2023

Personally don't run any scripts or plugins and it's still a laggy mess. Especially typing in a text box. Characters don't register/render/go missing. And yep I've checked all the fonts. Happens with default system fonts, or any font really. On both my Macbook Pro (16" i9), iMac (27" i7) and Windows machine (13700k, RTX2080Ti)

nubnubbud
Inspiring
March 27, 2023

@jenkmeister17177426 
I know, I've heard all that, and I firmly believe that. However, I also firmly believe you guys aren't in a position to make overarching business plan decisions that would make the lives of devs and users easier in the long run. Know I don't hold the dev teams in contention. It's the business, investment, and leadership I consider cowardly and very much untrustworthy. They have personally lied to me a number of times, tried to defraud me as a customer, mistreat their community teams by throwing them under the bus for poor decisions, and waste the dev teams' efforts by understaffing and using valuable talent as nothing more than a way to extend the life of products they acquired by buying out the competition.

also, the program has at least... not broken down as fast in the last few years as it did post-2015! That said, everything between 2012 and 2021 was... atrocious. Rendering performance alone dropped by a quarter, not counting UI performance and the removal of industry standard codecs, removing multithreaded output, reintroducing it- RAM preview shouldn't even exist in the way it does- I designed my system so that its RAM can be filled twice in under 3 seconds, so I find it odd that having my project on an SSD or so on can't speed it up- but then I go back to my resource manager, and AE is still just throwing most everything through a single thread- half a core, effectively.

Our operating systems just don't use hardware the same any more. no longer do we have the entire CPU working on some primary process- you might as well be using after effects on a windows xp virtual machine, with how compatible it is. 

The people up top need to be made aware that After Effects is not properly supported by modern hardware, and that no amount of patches or addons will help the fact that the core of the program, its beating heart, would cost so much dev time and talent to update, if anyone even can any more, that it would be more financially responsible to simultaneously sunset after effects (while still keeping it available for compatibility and legacy reasons) and begin work on its replacement. 

I would say the same for photoshop, but Adobe didn't develop photoshop. it's a miracle it still outputs an image, much like AE, given how it's barely been adjusted since 1999. Painting with it is totally unusable now so everyone uses krita or sai

Participating Frequently
March 27, 2023

I've been a Motion Designer for about 8 years and have been following this thread, though I haven't interacted with it yet.

I agree with a lot of things reported here, mainly with the fact that AE has never been so slow and painful to work with...

 

It's been one of my main work tools for years, but as I always say to my co-workers, what keeps me enduring this suffering that has been working with After Effects is basically the connectivity with other creative programs (PS, Oh, AU...), it's more of a necessity than an option, because if there was another tool that would supply my workflow, I would probably migrate, even if I had to relearn some steps...

 

The main problem I see in After Effects is the poor hardware utilization, it's really really bad... the render engine urgently needs to be rewritten and I always keep thinking to myself "They must have a team that is working on rewriting the program while they release palliative updates, it's not possible they aren't...", and from the bottom of my heart, I really hope you are doing this.

 

I believe that a lot of After Effects programming comes from the beginning, where times were different, the hardware worked differently and the impression it gives is that the team has always focused on adding features and not on updating the code during the evolution of the computational power.

 

After Effects has a greater focus on 2D animations, however the rendering is much more difficult than in any 3D software, much more difficult indeed...

 

Whereas I rendered a relatively complex 2-minute 3D animation in 1 hour in Octane, a 2D animation I rendered took 15 hours in After Effects, simply because they had a few cameras and motion blur...

 

And I can say that this is a hardware optimization bug, because when I'm really in a hurry and I need to render during the day, I keep rendering the video in micro pieces directly in After Effects, that is: I put the video to render, let render for about 3 minutes, I stop the render, place it again, stop the render, and so on until the rendering finishes...

 

Why do I do this?

 

Simply because the render starts fast and soon afterwards becomes extremely slow due to lack of hardware utilization.

The video that took 15 hours to render, I can render in about 40 minutes doing this process....

 

Lately I've only been putting the videos to render at dawn and no render has taken less than 10 hours, and I've already tested many processes and revisited my workflow...

 

Another point: expressions are something extremely interesting that After Effects makes it possible to use to make projects responsive, so I spent some time studying and learning some things, but after all I saw that it ends up being something practically unusable because it makes projects very heavy... here comes the question: what's the use of having super interesting features when it's practically impossible to use them because the software crashes all the time?

 

I hope the team understands and takes this post as constructive criticism, I know the development team works hard and a lot depends on the highest levels of the company, so I really hope this post gets where it needs to go, because every day I I'm considering abandoning 2D animation in After Effects, and I believe that many professional colleagues have the same vision... many of us really like After Effects and spend a lot of time evolving our skills in it, so it's very sad to reach a point where the profession is being extremely stressful because of the work tool, this should not even be the most stressful point, it should be a facilitator.

 

Please review the code in general, I know this is not simple at all and takes a lot of money and time, but you are Adobe, and eventually you need to start this.

 

By doing this, you will certainly have the gratitude of many professionals from all over the world and from different industries.

 

Out of curiosity, my current hardware is:
Processor: Ryzen 7 5950x
GPU: RTX 4080 16GB
Ram: 64GB 3200mhz
SSD: FURY RENEGADE 4TB
Windows 11 Pro