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Inspiring
September 28, 2022

Interface is Slow and Laggy

  • September 28, 2022
  • 312 replies
  • 33461 views
Dear Adobe,

Me again.

Please stop everything that you're doing with the development of new bells and whistles and doodads and put all your resources and firepower into resolving the years-old issue of the Slow and Laggy Interface in After Effects. Seriously. It's been YEARS. I kept thinking, "ah, they'll fix it soon.." and hope for the best and I end up feeling like Charlie Brown trying to kick the football every time a new update for After Effects comes out. "Maybe they fixed it!" And it's still not fixed.

When I contact Support I'm told, "the issue that you are facing is a known issue and the same has been highlighted to the designated team who are working on getting the issue fixed in the future releases," but it has yet to be fixed.

Old After Effects was FASTER on OLDER laptops - I have been on modern workstation-build DESKTOPS that are slower in response. Makes me not want to work in After Effects. I feel bad for those starting out in motion graphics in 2020 and this is what they are introduced to.

SpaceX put two astronauts on the space station. Surely we can get a butter smooth interface in After Effects.

Thank you.

https://vimeo.com/441661685/b7aba12cba

312 replies

Known Participant
March 7, 2024

Meanwhile, you have added awful clunky 3D controls, there was nothing wrong with what we had before, "full" 3D integration, yeah everyone who needed that already has Element 3D because you neglected it for so long, properties panel - again most people already have something better from a 3rd party, and a few pointless AI toys that nobody uses because they don't really work very well outside of your examples. It's almost like the people who use it on a daily basis are being ignored while you add a load of features that nobody asked for just so you have something to market to new customers. Just make it work like it did 10 years ago, please. RAM previews don't work like they should/used to, UI is laggy all the time despite having a monster PC, and crashes at least 4 times a day. I did not have a monster PC 10 years ago but After Effects worked waaaaaaay better in just about every way (and it was still a buggy mess back then). As soon as there is a viable alternative Adobe are being ditched entirely.  

Roberto Tafuro
Inspiring
March 6, 2024

They have to change the name in "After Effects, if you want to work have to wait autosave and remember to purge cache every 20 minutes or you can't work anymore".

No words, really

Jenkmeister
March 6, 2024

@Scott.C. Very soon. 

Inspiring
March 6, 2024

24.4.0 Beta. New version number....same repeatable jank. Please give us......something. 

֑nubnubbud
Inspiring
February 26, 2024

Read- 14 billion in revenue, 4.whatever billion in net profits. It's honestly uncomfortable to call them a small team, when the subscription handling and marketing teams are many times larger. There will be nothing to market or subscribe to if these devs continue to work on an endless pile of mini features tacked onto a fundamentally obsolete bavkend

֑nubnubbud
Inspiring
February 4, 2024

well, that's to be expected, from what I can tell, the GPU isn't used to render the UI. if it is... well, I don't think it's coded in a way that can take advantage of a stronger GPU. 

Known Participant
February 2, 2024

@jenkmeister17177426 good to hear that you are working hard to fix the laggy UI. Sometime AE is unusable, really difficult to work with. I just swithed from a nvidia gtx 1060 to a rtx 4070 super, and I espected the UI to be more responsive, but it looks like it is even worse than before.
I hope the fixes will get AE UI as responsive as it was in CS6 version, because it feels super heavy, also on very powerful machines.

Cheers

Known Participant
January 31, 2024

Oh damn! I was planning on doing this, buy I guess I won't bother. 

֑nubnubbud
Inspiring
January 31, 2024

I just realized. We are now closer to the launch of subscription model than the subscription model launch was to Y2K! and 2012 was also the end of the mayan calender. Proof the end times (for After Effects) are coming, I'm sure.

I think this will remain unresolved, and I would say "till Adobe makes a new After Effects", but they seem unwilling to write code or develop software of their own, despite billions in profits over multiple years. I even told them in 2018 that they needed to, STAT... and they actually responded!... to say they didn't care and to publicly mock people who agreed with me, after which uservoice was shut down... then covid rolled around, everyone got CC and... realized it didn't work, and the only alternatives were davinci and nuke... which are freely available, and resolve has a permanent lisence. so those got bigger.

Ironically, a huge part of the userbase is once again indie and small team... but the pricing is business, and the functionality pales compared to free offerings. I can even get a decent 1080P youtube video from a free version of Nuke, and Davinci resolve has a mini-nuke beuilt into its premiere-like editor, and world class color grading software.

AE is becoming vestigial, with its 2 hour renders and its 6FPS playback and its 2 seconds of cache and... it's odd how it was better than that on a high school library computer in 2011.

Jenkmeister
January 29, 2024

@Marc Trzepla The team is primarily based in Seattle, but we do have one of our team in NYC who is one of the team working on our UI updates - I'll see if he can connect with you for getting more details.

 

More official updates should be coming soon, but we have identified for Windows a major pain point on HiDPI displays that have improved things significantly in our early internal testing. There are additional issues we are still working through with the Layer Controls when they are shown. There are certainly other issues we are looking at as well. 

 

All that said, UI performance and experience is something we are prioritizing getting really improved this year. I know it's been a long road of waiting, sorry for that, and thank you for your patience.