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jahcob1e
Participant
Apr 11, 2023 11:21 PM UTC
Needs More Info

issue with mask and object position

When i scrub through timeline to preview the mask and original video dont move or have any issues, but when i actually preview (click space) or export it with media encoder the mask or the orignal video moves at random times. neither the positions or scales are different or keyed in a way to cause this to happen, this also happens with an MP4 of glassses i have tracked to the persons face and it is out of position when i preview (click space) but not when i scrub through, pls help thanks ❤️ vidoe reference included

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2 replies

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
Apr 13, 2023 2:25 PM UTC

Hi @jahcob1e,

Thank you for reporting this issue, I see what you mean in the video you attached (thank you for that.) Would it be possible for you to share this collected project with us for analysis? There could be a number of factors involved (the MP4 encoding, GPU drivers, etc) so seeing the project would be the quickest way for us to determine what might be going on. Additionally, what are your system specs?

 

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

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Community Expert
Rick GerardCommunity Expert
Community Expert
Apr 12, 2023 2:30 AM UTC

Start by purging your memory and disk cache. Then press the U key twice with all layers selected to reveal all modified properties and look for problems there. If there are nested comps (pre-comps), select all layers there also and press the 'u' key twice. If it is not a memory and disk cache problem, then it's a keyframe or an effect somewhere. 

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