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Participant
November 5, 2024

Mayor problem with my After Effects

  • November 5, 2024
  • 2 replies
  • 151 views

I have been using After Effects in my laptop for a year now, and nothing ever went wrong.

The suddently, I tried to open one of my proyects and the composition panel went all black.

 

I can't see anything, both when i'm working or when I press the previsualization button.

I have reverted the working space back to standard, I have looked at youtube tutorials and searched on the internet and I can't find an answer.

I have deinstalled the program and reverted all preferences to default, reinstalled it and the panel remains the same, and when I check for compatibility issues there is none.

But there is simply no visor, just the panel.

This topic has been closed for replies.

2 replies

Community Manager
November 5, 2024

Can you confirm the problem persists even if you restart After Effects? If so, can you try each of these one at a time to see which of any fixes the issue?

- Start up in Safe Mode.

- Purge all memory and disk cache.

- Check if it only happens when you load a specific project, or if it happens if you do something similar from scratch.

Jenkmeister
November 5, 2024

Does your laptop have an Intel GPU along with an NVIDIA one? Did you upgrade any drivers recently? Or do a Windows Update?