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Victoria Stephen
Known Participant
Jun 30, 2024 10:03 PM UTC
Needs More Info

Mercury Transmit Broken 2024 and Beta

If I enable video preview to one of my two desktop monitors for any project with any codec and color depth, the display is upside down. It's not a system or driver problem. On Windows 11, lastest release version (but it's done since 2024 beta but never fixed), latest Studio drivers RTX 2080Ti

 

AE 2022: Works as expected

AE 2023: Works as expected

AE 2024: Flipped (all releases)

AE current Beta: Flipped.

 

Turning off GPU acceleration fixes problems. I also have BlackMagic Intensity card to external OLED but this does not work in Adobe apps anymore expect pre 2021 releases.

 

Deleting caching and prefs don't do a damn thing nor does reinstalls. Clearly a bug. I expected it to be fixed in the releases but it has not.

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2 replies

Community Manager
jenkmeister17177426Community Manager
Jul 1, 2024 5:12 PM UTC

We've been trying to get a repro of this based on a few other reports but have not been able to do that so far. Can you capture a screen shot of your transmit preferences so we can see if that helps.

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Victoria StephenAuthor
Known Participant
Jun 30, 2024 10:07 PM UTC

PS. Now Blackmagic Output is working even with CUDA on bug CUDA output to windows display is flipped.

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