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Aizen S?suke
Participant
September 6, 2024

meu Adobe After Effects esta fechando sozinho na hora que eu abro o progama alguem pode me ajudar!

  • September 6, 2024
  • 1 reply
  • 280 views

Nome do dispositivo DESKTOP-MMP0I4G
Processador AMD Ryzen 5 7600 6-Core Processor 3.80 GHz
RAM instalada 16,0 GB (utilizável: 15,2 GB)
ID do dispositivo 97EE4CA5-BD98-4EEA-A278-1AFC72CCBC9F
ID do Produto 00331-20300-00000-AA603
Tipo de sistema Sistema operacional de 64 bits, processador baseado em x64

Edição Windows 10 Pro
Versão 22H2
Instalado em ‎14/‎07/‎2024
Compilação do SO 19045.4780
Experiência Windows Feature Experience Pack 1000.19060.1000.0

1 reply

Community Manager
September 6, 2024

Do you have Trend Micro security software installed?

If so, disable it and see if that allows AE to launch.

We are working with them to resolve an issue where their software in incorrectly blocking AE from launching, causing it to crash.

Thx!

 

Paul Uusitalo AE-Engineering