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Yapstick79
Inspiring
June 28, 2024

Missing (video) Asset bug - AE to Media Encoder

  • June 28, 2024
  • 2 replies
  • 349 views

Is it just me? (don't seem to see anyone else reporting this online)

 

I've started getting a fairly disruptive error when sending projects to be rendered, from After Effects to Media Encoder. Software is up to date, Hardware is only a couple of years old.

There's a mustard coloured 'warning' label in the Title line entry on Media Encoder. On hovering over it, it mentions missing video media (MXFs). These are the videos that I'm using in the project, saved locally, in the same folder as the project. I have not changed my working practises or workflow arrangements for the last few years. This started happening a few weeks back. I've now started rendering directly from AE, lossless, to a watch folder that Media Encoder then detects after completion and rerenders into the required format for my organisation. This is obviously not optimal, and fairly annoying.

 

Anyone else encountering this and/or have actual, verified solutions?

 

Thanks in advance

 

2 replies

Yapstick79
Inspiring
February 28, 2025

Ok John, thanks for getting in touch about this.

I work at a TV station and deal with a lot of daily content, but I'll see if I can find one of those old projects and try rendering it with a beta build. Good to know it's a known issue though, gives me hope it will be fixed one day, at least! 😉
Cheers

JohnColombo17100380
Community Manager
Community Manager
June 28, 2024

Hi @Yapstick79,

Thank you for reporting this issue. If this is limited to MXF files, you might be encountering a known issue where rendering AE comps that use MXF footage in AME shows the footage as offline. If you are able to, would you please try rendering the same project from the latest After Effects (Beta) builds in Media Encoder (Beta) and let us know if the same failure occurs?

 

Thanks again,

- John, After Effects Engineering Team