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4 replies

Kyle Hamrick
Community Expert
Kyle HamrickCommunity Expert
Community Expert
October 24, 2024

If your Creative Cloud app is set correctly...
...Any chance this started happening immediately after you installed those BorisFX plugins?
...Any chance you didn't pay for those plugins?

    J
    Community Manager
    jenkmeister17177426Community Manager
    October 24, 2024

    Check the Creative Cloud Desktop application in Preferences -> Apps and make sure you're installing in English. 

     

     

    A
    Alexander38478074d3f9Author
    Participant
    October 24, 2024

    no Its in my languge and in ae 2o24 it was on english and worked fine

     

    J
    Community Manager
    jenkmeister17177426Community Manager
    October 24, 2024

    Is your OS running in Chinese? 

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