Known Participant

premiere deletes project file

Forum|Forum|1 year ago
May 10, 2024
35 replies
2992 views

I have been noticing premiere projects and after effects projects vanishing . I recently was able to reproduce this because fortunately, we have a backup system in place and was able to recover the deleted project, and reproduce it.

I have a dynamically linked after effects project with som fottage that became unlinked.

I choose "edit original" from premiere and relinkd the footage that was unlinked.

When I went into premiere it said the after effects project (that was just there) was offline.

When I looked in the folder that the ae project was in, it was empty

https://youtu.be/a4DBbu6js4c

Performance or Stability

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Bruce Bullis

Community Manager

The extra slash appears in the screenshot you provided.

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mikec92163573Author

Known Participant

This is incorrect. I assure you, I would never put a slash in a file or directory name. Here is a screen shot of the path. Maybe that is part of the bug, as it was displayed from your product..

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mikec92163573Author

Known Participant

If you look at the video I sent where the file was not deleted, you do not see the extra slash. Only when it is opened from premiere using edit original do you see the extra slash.

Bruce Bullis

Community Manager

Nice catch, Ben!

B

Ben Insler

Community Manager

@mikec92163573

Please do not use slashes in any folder or file names. This practice can confuse filesystems and will cause problems... it is against convention even though modern filesystems may allow it.

If your problem continues after this is revised, let us know.

Bruce Bullis

Community Manager

>I think it is a bigger problem and you should be taking very seriously, not passing the buck to another department.

It is because we take it seriously, that we're involving an additional product team.

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mikec92163573Author

Known Participant

I think it is a bigger problem and you should be taking very seriously, not passing the buck to another department.

Also, of note, this only happens when choosing edit original from premiere. If I just open the ae project in after effects, relink, and save. The project does NOT get deleted.

https://youtu.be/AAVHg-KvyWk

Bruce Bullis

Community Manager

This thread is titled as an AE problem; your video confirms a repro case, of an AE problem.

If you can reliably reproduce both behaviors, we should track them both, separately.

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mikec92163573Author

Known Participant

I think it might be a bigger issue. Although the event that I was actually able to reproduce was in after effects; I have been noticing premiere projects vanishing as well.

Bruce Bullis

Community Manager

That helps, thanks!

I propose that this bug report should move to the AE forums, and be retitled "After Effects deletes project file".

@Kevin-Monahan , can you do [above]?

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mikec92163573Author

Known Participant

Here is a video showing it get deleted. It happens the moment I hit save in after effects

https://youtu.be/YOOadgsRl5U

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