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Participating Frequently
Sep 28, 2022 9:41 AM UTC
Needs More Info

Preview is stuck in a loop and is unresponsive

RAM Preview becomes unresponsive to clicks, spacebar, Num0, ESC, etc. Playback continues on loop and the only way I've found to regain control is to minimize/maximize AE or close the application.

Build 17.0.4 Build 59
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111 replies

nm8rjay
Participant
Sep 28, 2022 10:22 AM UTC
I'm having the same issue since last update--Can't stop preview.
AE 17.0.6 Build 35

iMac (Retina 4K, 21.5-inch, 2017)
3.4 GHz Quad-Core Intel Core i5
32 GB 2400 MHz DDR4
Radeon Pro 560 4 GB
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Participant
Sep 28, 2022 10:22 AM UTC
so what is the solution? I've been trying multiple things listed here for two days now. I just reinstalled to 17.0.6 and still having issue. I was NOT working off cloud and had not had an Adobe upgrade for the past month or so. I worked on a similar project a month ago with zero issues. I opened that project up and was having this same issue.
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Participant
Sep 28, 2022 10:22 AM UTC
Ergh so infuriating! I have wasted so much time today install older versions - I don't want to speak too soon but I've just installed 17.0.4 and it's working fine. Fingers crossed it stays working fro the rest of the day!
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corya87043604
Known Participant
Sep 28, 2022 10:22 AM UTC
I'm also still experiencing this, I tried going back a few versions and it still persists. One thing I have been doing that works some of the time is to right click your AE app icon in your menu bar and select close. This will sometimes break the loop with a save prompt. Doesn't work all the time but I'd say about 70% of the time it works.

When is Adobe going to fix this...............
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Participating Frequently
Sep 28, 2022 10:21 AM UTC
Yes, Luke Howell. I am still experiencing the problem.
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Participant
Sep 28, 2022 10:21 AM UTC
I'm still experiencing this bug in the latest update 17.0.6
I have tried installing older versions, a complete reinstall, older GPU drivers, importing a file into a new comp. Nothing is working.

Are others still having the same problem?
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UK TV Professional
Inspiring
Sep 28, 2022 10:21 AM UTC
After Effects gets worse with every release.
My RAM Preview is not working either.

Windows 10 Pro. Xeon Workstation. Quadro. 32GB RAM. Samsung SSD, Wacom tablet, comfy chair, glass of beer, etc, etc, etc. It doesn't work.
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Simon.Is it STILL broken?
Participant
Sep 28, 2022 10:21 AM UTC
I agree with Bjorn, this problem seems to be back. Just updated to 17.0.06.
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Participating Frequently
Sep 28, 2022 10:21 AM UTC
Hello! This issue is back with the latest update of AE -- today's date is 04/29/2020
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Participant
Sep 28, 2022 10:21 AM UTC
This hast to be the most annoying bug ever.

Win10
Xeon E5
64 GB RAM
Nvidia 1080ti
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