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Participant
July 17, 2025

Rotobrush

  • July 17, 2025
  • 1 reply
  • 80 views

Processor Intel(R) Core(TM) i7-14700K (3.40 GHz)
Installed RAM 64.0 GB (63.7 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 11 Pro
Version 24H2
Installed on ‎4/‎5/‎2025
OS build 26100.4652

  •  Issue -Roto Brush causes crash after using tool.
  • Steps to reproduce - Select roto brush, double click layer, use the roto brush, use refine edges tool, hit play on compisition, and 1 or 2 frames later after effects crashes.
  • Expected result - composition plays through for roto brush to mask the selection.
  • Actual result -  after effects crashes
  • Screen recording – If you think it might be helpful, include a recording of your screen, showing the issue.   
  • Adobe After Effects version -Version 25.3.2 (Build 2)
  • GPU driver version (Windows only) - NVIDIA 576.80
  • Video format - 1920 x 1080 24 fps
  • Comparative information helps us understand more about when the issue occurs: 
    • Does it affect all projects or only some projects? So far just this one
    • Does it affect new projects? I've restarted that project at least 5 times. The other projects since haven't had issue. Seems to be only that project.
    • When did the problem begin? Yesterday 17Jul2025
  • Screen recording attached

1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
July 17, 2025

Hey Jeff,

Thanks for the report. I hope the devs will drop by soon to assist you. In the meantime, I tried to reproduce your error but could not. That said, I was not quite on the same system as you are. I have put out the word though. Thanks for your patience.

 

Best,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio