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dsiddave
dsiddave
Participant
October 19, 2022

Save As Popup Window Closes When I Press Any Arrow Key in macOS Ventura

  • October 19, 2022
  • 返信数 45.
  • 9078 ビュー

With the Save As popup window open, if I press any of the arrow keys, the popup window closes and nothing is saved.  I haven't tested every Adobe app but it happens for me in After Effects (2022 & 2023), Media Encoder, and Premiere Pro.  I also tested it in Photoshop 2023 and it does not appear to be an issue there.  I have reported it to Apple but it seeems like it might be more of an Adobe bug as no other apps I use seem to do this.  It was not an issue with Big Sur or Monterey.  Only appears to be an issue with Ventura betas.  I am currently running the Ventura RC and the recent Adobe 2023 app updates.

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    返信数 45

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    rachelcenter
    rachelcenter
    Legend
    December 13, 2022

    @JohnColombo17100380i just tested it and its fixed on my end, thank you

    N
    notworkingadobe
    Known Participant
    December 13, 2022

    I am not seeing an update.

    S
    SeaLight19002504
    Participating Frequently
    December 13, 2022

    Thank you John!!

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    December 13, 2022

    Hi all,

    This issue has been fixed in the 23.1 version of After Effects, now available in the Creative Cloud app. Please update to that version and let us know right away if you continue to see this issue.

     

    Thank you again for these reports, they helped us to get this issue prioritized for the 23.1 release.

     

    Cheers,

    - John, After Effects Engineering Team 

      H
      halogen88
      December 7, 2022

      Hi John, could you please clarify when this next public release will be available, as we had also heard when the problem was first reported that a fix would be available in the next build. It would be really helpful if we can have an indication of when that would be. This is a pretty major workflow issue (hotfix-worthy?) and installing the public beta isn't always a viable option for file & plugin compatibility reasons. Thanks

        JohnColombo17100380
        Community Manager
        JohnColombo17100380Community Manager
        Community Manager
        December 7, 2022

        Hi all,

        Thank you for reporting these. A fix is available in the latest After Effects (Beta) builds and will be included in the next public release of After Effects as well. If you have a chance, please install the public Beta build and let us know if the fix is working for you.

         

        Thanks again,

        - John, After Effects Engineering Team 

          Alexander Rott
          Alexander Rott
          Known Participant
          December 6, 2022

          Any updates on this issue being resolved? Updated to Ventura on a 2020 Intel i7 iMac a few weeks ago and am running AE 2022 and this bug has been quite annoying and adding quite a bit of time to my workflow.

          B
          brian.sensebe
          Participant
          December 6, 2022

          Please fix this asap!! It is really slowing down my workflow...

            H
            halogen88
            December 5, 2022

            This is an accessibility nightmare and affects our work daily, can you please let us know how a fix is progressing or when we can expect this to be resolved? Workaround hacks don't solve it, and production environments can't afford the risk of using beta software.

            N
            notworkingadobe
            Known Participant
            December 1, 2022

            I was going nuts as well. Work around for now is to you your mouse to select what you want to change and change it without the arrow keys. Sucks I know but it works for now.

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