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Participant
October 13, 2023

symbol font not working

  • October 13, 2023
  • 6 replies
  • 814 views

I have a project that I've inherited. It used the Symbol font. I see that it does not show up on Mac or PC. It does however work fine in Illustrator. 

 

Is there a reason for this? I can't find a workaround

 

Dave

 

This topic has been closed for replies.

6 replies

Adobe Employee
May 29, 2024

Fonts are confusing, and reports of font failures are usually confusing as well - "works for me!" is a common outcome.

 

The original post is not clear enough (for me) to know what the problem is there - there is a font named Symbol provided by Apple on the Mac. It shows up for me on the font dropdown in the Character Panel. So it is installed and does appear.

 

A bit later down though, we have a sample usage in After Effects - clearly the font DID appear there as well - but there are blanks in the typing.

 

The reason for the latter is that the Symbol font does not contain glyphs for roman/latin letters. It does contains number and symbols.

 

What IS interesting to me is that we get blank glyphs instead of anything else - and that should not be happening.

 

Usually when the selected font does not have a glyph for a typed character, and silent fallback occurs to a different font which then supplies the glyph. This is called FontLocking here internally and I have made mention of this elsewhere in the forums.

 

Why we do not fallback to something else properly I am interested in - investigating both failure issues and exposing more control over which fonts are used during fallback is on my list. So this is a useful report to me, thanks for sending it on.

 

Douglas Waterfall

After Effects Engineering

nishu_kush
Legend
May 29, 2024

Thanks for pointing it out. We've filed a bug for the issue.

 

Best,

Nishu

Participant
October 21, 2023

This is already in the bug thread, so hopefully it gets treated as such

ShiveringCactus
Community Expert
Community Expert
October 21, 2023

I have just tried and you're right, it's not displaying for me either.

 

My replication steps:

  • Added a new text layer
  • Typed some text to ensure I could view it.
  • Selected the text
  • In the character panel, set the font to Symbol.

 

I assume this is a bug, so either you have to repost or contact a moderator to change the tag on your original post.  I'll try contacting the mods too.

Participant
October 20, 2023

Hi

The font is Symbol as mentioned in the subject. I believe it's a system font. This works fine in Illustrator and Photoshop

Kartika Rawat
Community Manager
Community Manager
October 20, 2023

 Hi David329107447quo!

Sorry to hear that. Which version of After Effects are you using? Does it happen with a specific font? 

Let us know.

 

Thanks,

KR

Participant
October 20, 2023

also I'm using the very latest version of AE, but I tried it in 2023 and it did not work there either